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November 2023 by Narrow Way
Always very helpful and thoughtful - a great agent
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September 2023 by Elizabeth Harper
The best agency in town! They really go beyond the call of duty. I have never been treated as well with other insurance agencies. Kudos to Dylan Richardson. The whole staff is amazing!
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September 2023 by Todd P
Make my payments by phone thru automated system, works well and pretty quick
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October 2022 by Carla Shepard
Been with them many years and they are a great agency! Very satisfied with their service.
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June 2021 by Mike Harris
Todd is the epitome of a great insurance partner. He responds to my requests within reasonable times; he is very knowledgeable in the insurance industry often explaining complicated matters in terms that I can easily understand; and has saved me a significant amount on my insurance premiums! The Allstate name speaks for itself as to a top, reputable front runner. All of this makes the value proposition for Todd’s services first class!
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September 2020 by Travis Dykstra
Zach is a great agent to work with. He truly cares about his customers, and it shows in every interaction. He is nothing but professional, and will do anything it takes to make sure that his customers understand their policies, billing, and will not rest until he has answered any and every question that they may have. He is very proactive in making sure he reaches out to his clients well in advance of renewal to ensure that their needs are still being met, or if they have changed, what he can do to accommodate their new situation. I have been working with Zach for just about a year now, and have made multiple policy changes during that year, and he has never been anything but helpful. I would highly recommend working with him for any of your insurance needs!
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July 2020 by Justin Garver
Todd is one of the best in the industry. Top notch customer service and very responsive and understanding
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July 2020 by Ben Hesson
Hard working Insurance company
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April 2020 by Jamie Helm
I have always received great service and care from this office.
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December 2019 by Diana English
My family has been with Todd Smith for over 10 years. We carry auto, home and life insurance through his office. There has not been a time in all those years that I was unable to get in touch with someone or was every treated in any other way that with the most utmost respect and courtesy. I highly recommend giving them an opportunity.
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December 2019 by Kristin Bledsoe
Todd and his staff are some of the most helpful and kind people I have ever worked with. Their customer service is always on point and they are quick to answer my calls and my many questions! I've been with them for many years and I encourage you to check them out!
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December 2019 by Natalie Sickles
I've been a customer and friend, yes friend, of this insurance agency since 1992 when Todd's dad was my agent. The first time I have had to use Todd's expertise came one month ago when my husband had an accident in his truck. From the first phone call to the last phone call I made to Todd last night, he was with me the entire process. Todd got the ball rolling with out auto claim within five minutes of me calling him and not one time did I have to call/checkup/or complain about anything that was happening with my claim. I am happy to say that the Allstate policy I have is worth every single penny and Todd is my single most favorite person in the world. His and his fellow agents know me by name and I would not change my coverage to anyone else. Ever.Natalie S.
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December 2019 by Tara Shaffer
Both Todd and his staff have always been responsive to my family's questions and never fail to be pleasant and patient on the phone, no matter how busy they are. Our auto rates and home rates are great, so I know they advocate well for their customers.
