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February 2024 by Dema H
I believe his name was Danny but he was very helpful in getting my car on the tow truck to get it to the shop. Price was also very reasonable. I would definitely call them again!!!!
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February 2024 by Zakery Vanderlinden
Absolutely the worst customer service I’ve ever experienced. My car was towed by them and was damaged during towing. When I confronted them about it. I was asked to leave.
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February 2024 by Richard P
Have used donelson wrecker for years
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February 2024 by Sherry
Very helpful and friendly in my time of need!!
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November 2023 by teresa moeser
Fast friendly service got car towed within 15 mins of calling . Driver was very nice got our car to our house quickly and safely. If I should ever need I will call again
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September 2023 by Sequatchie Valley Brewing Co.
Drove to Nashville for a quick weekend trip and my car died in the hotel parking lot. They were there in under 30 min on a weekend. Zach came out and got my jeep towed to the mechanic and dropped off. We didn’t have to miss any of our plans for our trip. Super professional and quick.Service: Vehicle wrecking
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September 2023 by shannon wages
I literally ran over an animal and veered off the road and got stuck. I went home, awoke the next morning to have my car towed and these guys had already picked it up. I met AAA at the accident location and the car was absent. AAA told me to call this place and I was first told that I was being charged 407.59 after my car had been picked up on the side of the road WITHOUT PERMISSION after 3 hours of having gotten stuck there at midnight. Then, when I arrived to retrieve my car, I was charged $517.58 total! These guys are rip off artists to the T.
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July 2023 by Barbara Bertram
Donelson wrecker was so reliable and professional. We were in great hands from the time I made the first call until our car was delivered to the dealer. They kept in touch all along the way to let us know where they were and when we should expect them. They were right on time, even though we were right in downtown Nashville on Broad, 2 hours before the Beyoncé concert. 5 stars well earned!
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July 2023 by Erick Robertson
Arrived on time, had me on the flatbed in about 3 mins and home safe 20 mins later. Grateful for the help.
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July 2023 by T J Tennent
Someone hit our son on his motorcycle. The wrecker driver was so nice and understanding. Great people and service
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July 2023 by Jon-Wesley Collier
They picked up my son's vehicle when he got into a wreck. They have made it an easy process. Good people.
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April 2023 by Ibrahim Alasadi
They have stolen my car parts that were hanging at the front end. Front bumper’s both grills and some lights and other expensive parts were intact after the accident. I have pictures before and after their theft taken from their lot to prove my claim! Be aware if you leave your wrecked car for these parts since you will have to buy when you need to fix your car. UPDATE: Because of their denial, here are the pictures taken from their lot before and after. Clearly the parts are gone within one day after my car was dropped into their lot.
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March 2023 by Pat Sheehy
We want to thank Derrick for helping us get our daughter's minivan unstuck this morning after she went over a curb in a parking lot. His professionalism and patience and determination saved our day today!Service: Vehicle wrecking
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March 2023 by Christina holden
March 2nd at 643am one of your rollback wreckers pulled out in front of my 45ft schoolbus loaded with kids off of stewarts ferry rd @ hickory hills dr!!! That is a BIG nono.. He was reckless just because he didn't want to be behind a bus. I have him on video and will be turning it in to the state troopers , that gentleman should be careful driving like that, not that I can stop this bus on a dime, thank you. Also couldn't get the wrecker # cause he was in front of me, but im sure ya'll have GPS on them so you can see who it was
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February 2023 by Pamela Rhodes
I had the most amazing experience using Donelson Wrecker Service. I had a flat on the side of I-40 downtown. Called DWS and they immediately took my call and had a truck to me within 20 minutes, the car dropped off at Packards and home all within an hour. Incredible customer service and very reasonable rates. I highly recommend them!!
