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December 2023 by Bryan Smith
Akins Garage Door was extremely prompt and efficient. Our garage door locked up on us at 10PM and they were out by 9 the next morning and had it fixed and working better than before within 30 minutes. Would highly recommend and will definitely be using them in the future!
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December 2023 by Nancy Haag
These fellows were the best. They notified me while on their way. I will recommend them to everyone that need garage services. They made sure everything was correct and working before leaving .You don't find good service like this now a days.
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December 2023 by Randy Newman
Last Saturday, after getting Christmas decorations down, I neglected to put away the ratchet straps I use to hold the totes on the shelf.Of course when I opened the garage, one of the hooks caught the door and peeled back the panel like an aluminum can.I called Johnny, because he had replaced a broken spring in the past, and he was there within an hour or so.He had my door aligned and usable within minutes.We have been talking about replacing it because over the years I have damaged it here and there.He quoted me a great price and had the work done within days.If you have garage door problems, don't call anyone else. Johnny and his crew at Akins Garage door are the only people you need.Thanks Johnny, I appreciate your work
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November 2023 by Dennis “D” Staroska
No one wants to have to fix a garage door, but if you do I highly recommend Akins Garage Door Service.Service was on time, professional and finished faster than the time quoted.
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November 2023 by Staticnuts
Called John after my garage door became stuck while raised. He walked me through troubleshooting the problem over the phone and even helped me fix it. I gotta admit no other plumber, electrician, or AC repair guy has ever taken the time to help me fix my problem. He even told me that that I just saved myself $250 bucks. I highly recommend John and Akins Garage Door. Will definitely give them a call next time I have any problems.
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November 2023 by Christoph Plunkett
Great, fast and fair service! I have an older home and the original door installers clearly took some shortcuts when installing the garage door. Dicky did a fantastic job working around previous contractors shortcomings and put in hard work making a garage door opener fit and work properly. Same day service and A+ work. Thanks y’all!
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November 2023 by Wes Breedwell
Had troubles with my garage door closing properly. I called Akins to help and within the hour they were at my house with the issue diagnosed within minutes. Quality work with an over the moon customer service product. Will use them again.
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October 2023 by Jessica C
Atkins Garage Doors has been an absolute lifesaver for me on multiple occasions. The first time I needed their assistance, my garage door was in a terrible state, stuck halfway due to severely bent tracks. Not only did they arrive promptly within an hour of my call, but they efficiently fixed the issue using only the tools they had on hand. What's more, they didn't overcharge or push unnecessary part replacements, and to my surprise, the bill was far lower than expected, especially given that it was a Sunday evening, not a regular business day.The second time I required their help, it was regarding malfunctioning garage door opener. They patiently guided me through various troubleshooting methods over the phone without charging a dime. Their commitment to exhaust all possible solutions before suggesting a motor replacement was impressive. Even when I eventually decided to have them come over, their persistent efforts to troubleshoot further were commendable. When a new garage door opener was necessary, they efficiently installed it in under two hours, and again, the low price on the invoice was commendable.Atkins Garage Doors truly stands out with their exceptional service, patience, and dedication to resolving issues efficiently and honestly. I highly recommend them to anyone in need of reliable and trustworthy garage door assistance.
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September 2023 by Anne Popper
Good, honest company for all your garage door needs. Contacted them on a Sunday evening and their repairman was here on Monday morning. Dickey was respectful, thorough and efficient. Repair was done quickly and completely explained with no subterfuge. 10/10 would use again
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September 2023 by stacy bowers
I literally just got taken advantage of as single woman. I contacted Akins this morning from a referral. The gentleman on the phone asked me to text name, phone number and address and he would have someone contact me but he never called me back or text me any detail regarding cost or when he would arrive.Couple hours later a man was banging on my door and I answered through the closed door when he told me who he worked for which caught me off guard but I aksed him to go to the garage.Before I could ask any questions, a man started looking at my garage door and he literally adjusted the sensors at the bottom of my door inside the garage and within 2 minutes he charged me $120 and stated that they charge $120 for a service call but that was never discussed with me on the phone or any communication. I am not happy with the lack of communication and I feel as though I was taken advantage of. I will never use this company again or recommend them to any of my neighbors or friends. Poor communication and Price gouging.Overall, I feel as though it was bad business and the customer should be aware of cost before someone shows up. I blame myself for being so trusting but I have learned from my mistake. i could have adjusted the sensors myself. BEWARE of Adkins Garage Door Service if you are a single persin who is too trusting.
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August 2023 by Ankit Saxena
Akins folks are a life saver .. I called them when I accidently busted a part of my garage door and they were there within 30 minutes ...Not only that .... They were not salesy or pushy at all and were glad to repair the garage door at a very fair price and left us with a brochure of economically priced garage doors when we do decide to change the existing one... it is very hard to find good and honest folks nowdays and I would gladly use them for any help in the future as well
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August 2023 by Jackson Ellis
My garage door would not open last night and I quickly found a broken torsion spring. I called Akins at 8:30 this morning (a Saturday) and was told he'd be there in an hour. He texted when he was 5 min out, and quickly replaced the springs. Great service and a very friendly guy.
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June 2023 by Jeff Crawford
I can't imagine a better service provider. I busted my door one day and I had a new door installed at a very reasonable price the next morning! They even patched up my old door for free so that the elements would not mess up my garage overnight. Exceeded expectations on every measure!
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April 2023 by Mark Vawter
My torsion springs broke on a Saturday. I called the company that originally installed my garage door to try to give them repeat service. They were not able to get out till Monday which I understood with it be in the weekend. On Monday a service tech showed up was here for five minutes. Looked at the Springs said that they would have to order the springs, and that they would be back the next day. Two days later I had to call again. They asked me my name so they would look at my order and give me a call back never did call back and then proceeded to call a couple of other companies when I talk to Adkins they were the best price and not only that they said they could be there in 30 minutes. They were there on time. Great service, great work, and then give me a discount on top of it. Great guys and I would recommend them to anyone very knowledgeable about the operations of a garage door and visibly had years of experience under their belts. Customer service was great. I’ll be passing the number on to my real estate agents that are friends and anyone that I know that has a garage door problem.
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March 2023 by Henry F
Mr Akins was a great help. I have saved his company to my contacts. I called to hire him because of a no show from another local garage door repairman. He was kind enough to just walk me through the repair in 5 minutes and didn’t charge me a thing. $120 savings. Mr Akins will have my business in my future needs and he should have yours too.
