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April 2024 by carly rosendahl
Worst cleaner in town. At drop off they never gave me a pick up date and time even when asked. When I picked up my order the cost was outrageous and when asked why they gave no information and kept asking for payment so I physically took the ticket from her so I could see what was being charged to me… when I got home I realized I was missing 2 shirts which they deny and didn’t even try to check but told me I miscounted. 19 shirts does not make 21!! Do Not Use this cleaner if you value your items or money.
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April 2024 by jwf5571
Recently (2 weeks ago) took 2 sport coats for dry cleaning and when I picked them up, they smelled so bad they could not be worn. One of the jackets was brought back to have it re-cleaned again and it smelled the same the second time. When confronting the attendant during pickup (coats still in the plastic), they refused to do anything about it. The smell was horrible. Over $1000 dollars in coats ruined. One less than 6 months old. The other a year old. Lesson learned. No offer to correct.
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March 2024 by Lynne Mathews
I took a winter coat and blazer in for cleaning. After cleaning both smelled so bad, like a musty dirty odor, I asked for the blazer to be redone. The man who works on Saturday was dismissive and on a regular basis, just doesn’t care. The blazer came back smelling just as bad. I didn’t trust my coat to be redone by them since the blazer smelled so bad. I have been going here for years and won’t be back! If you cant show you care or recognize when an error is made, you do not deserve my business!
Lynne Mathews
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June 2023 by Janie Pearson
Did not properly clean two j crew skirts. Returned skirts without telling me there were stains on the skirts after dry cleaning. The skirts were pressed after cleaning setting the stainsService: Interior & exterior window cleaning
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June 2023 by A K.
This Place really disappointed me, they close early and I can never get my stuff after work, they also don't speak very good English which can make things difficult.
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February 2023 by Sara Hasenfuss
Always friendly quick service!
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July 2021 by Dawn G.
They severely damaged my husbands shirt. A man quickly put in our car in the drive thru. When we got home we realized it and I went to the cleaners and the owner said he'd look into it. I went back and he offered free service for the shirt. I emphatically said no I want money. He asked how much it was and I guessed 50$. I went to my car and found the shirt on line and it was a little more than 100$. He refused to give me what it was worth because I said 50$ as a guess. We negotiated on 60$ but that clearly can't buy another one. I picked up my 60$ and proudly told him I will give him a bad review to which he didn't seem to care but I KNOW he did! I'm never ever going back again.
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June 2021 by Crystal Pierce
Lost my clothes. I have been using Uptown Cleaners for a little over a year due to location being close and convenient. Previous dry cleaner I used always provided me a slip for confirmation without needing to request one. First time I dropped off with the women she said to just use my phone number. Today when I went to pick up my shirts she told me I never dropped anything off. I explained I dropped off 3 or 4 shirts a couple weeks ago with the gentleman who was working. They spent about 5 minutes investigating to tell me sorry they don't have them and next time I could request a confirmation slip. I asked if maybe they have a lost and found they could check and she replied she already did. The women was in front of me the entire time and did not make any effort to try to assist me. She apologized as a final comment and said next time to ask for a slip. I am guessing my shirts went home with someone else or hanging somewhere unmarked. I would not recommend using Uptown Cleaners or at least make sure to get a slip with a total count of clothes dropped off for back-up.Service: Cleaning
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June 2021 by Yeeun Grace Kim
Absolutely friendly and a great service! I would highly recommend!
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May 2021 by Amindra W.
Terrible. One and only time we will use them. $60 for putting on two basic straps and steaming a prom dress. And it was late. And they never called to say it would be late. And they never even indicated that this one clothing item would be this expensive. Very disappointed.
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April 2021 by Marcus B.
My family has been using Uptown cleaners for years. I now drive past 3 other cleaners to use this one. They are great quality, great at removing stains, I never worry because I know our items are in great hands! They're great at alterations too.
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June 2020 by Maleah Boisture
I will not be returning to this dry cleaner. I went to put on my blazer, after I had got it dry cleaned from up-town cleaners, and I noticed a black spot on the front of it. As I looked closer it was a burnt spot, like an iron or something of that nature was on the wrong setting and burnt a spot on my blazer. Then I dropped off my white comforter and when I picked up the dry cleaning, I got home and it was still dirty. So this time I took the comforter back and a lady that worked there acted as if it was such and inconvenience that I had come back. All I ask out of a business is good customer service and reliability.
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November 2019 by Cece C.
We have been bringing our dry cleaning here for quite a while and have received excellent service every time. They are always able to give us a quick turn around for my husbands work uniform. Ann is my favorite employee, always happy to see us and great us with a smile. She deserves a raise!
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October 2019 by Michael Hastings
David and His Family are Great to Work with! Always on time and reasonably priced.
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October 2019 by Sheri Thompson
Been using cleaners for 2 yrs because it's convenient to home. Allowed a pass when they lost my favorite sweater with no method to reimburse or look for it. I'm sure someone else is enjoying, as I've receive someone else's blouse and returned it. Today they wanted to charge a dress price for 2 shirts because they were hip length. I couldn't let this pass without comment. Very dissappointed and will be using a different cleaners.
