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February 2024 by Mario Magana
The Pet Vet Clinic staff Rebecca, Dr. Natasha Jacobs, and Madison where all AMAZING. Super professional, Kind, and most of all they were Knowledgeable their ability to answer all my questions and their empathy for the situation I had with my new Kitten was amazing. I could not recommend a better staff as they are the best!
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January 2024 by Karen Tucker
I was so impressed by the staff of THIS store, I applied for a job and now work here! Giving it our all, everyday!!
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October 2023 by Irene C.
Two out of four bags so far of producers pride 12% sweet feed came with dead mice inside of sealed bags!
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October 2023 by Phil Carroll
Feed store tools &nuts nuts, lawn mower, and sum parts out door equipment!
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September 2023 by Brittany Clapp
First and foremost I am not one to take time out of my day to leave a review, when I already have issues finishing up my personal to do list. This one was a different circumstance, and I felt the need to share. Bare with me as I explain in detail.I have usually had such great shopping experiences at the TSC Hendersonville location, and so much that I actually go out of my way to this location even though I live a few minutes from the Gallatin one. I am someone who suffers tremendously with anxiety from shopping trips to the store, but have recently gotten over that anxiety but only when it came to shopping at TSC. Any other stores I still struggle with this. Within the last 2-3 months I have met a couple outstanding employees this location, in which was a gentleman who’s name I wasn’t able to catch, along with a woman who’s name is Katie. When I first met Katie I was casually walking by the chicken area just to take a peek at the chicks they have as I usually do since I love my chickens, and although I wasn’t planning on purchasing any (primarily due to the fact all previous chickens I purchased at TSC this year had died except 1!!!!) she easily convinced me to get 6! There was no pressure into purchasing chickens at all, there was no pressure into purchasing, but really took the time to make sure I was going to be happy with the ones that were picked out. Chickens are pets to me. Honestly it was refreshing and relieving to have such a great conversation with a total stranger over a favorite hobby of mine! I was actually so excited about this particular shopping trip, and meeting Katie, I ended up telling multiple people about it. Fast forward through the upcoming visits, I saw Katie and other extremely nice employees, and went about my shopping trips as usual. I had to run by TSC to grab a couple items I was out of, and saw Katie and waved! She was finishing up helping another customer, but did make sure to tell me hi once she was finished. She also wanted to let me know they had my favorite chicks in they just received this morning, Easter Eggers! (Easter Eggers are the chickens that she previously helped me pick out, and have now become my all time favorite chickens.) Again, another shopping trip I wasn’t planning on purchasing any chicks during. She was picking a few chicks up to show me them, and their fluffy cheeks, when a gentleman approaches. This gentleman started questioning Katie (almost felt like he was questioning me too because a lot of looks were aimed in my direction), in a way as if what she was doing was not allowed and/or was taking too much time helping me. I already got the feeling he was a manager, so I’m going to assume that’s who he was based on the questions. I felt very uncomfortable, rushed, and also was made to feel as if I was taking up too much of her time. I truly felt so bad, I quickly wrapped up grabbed the last few items I needed and checked out. All I could think was how I hoped she didn’t get in trouble for possibly taking too much time helping me, when what she was really doing was going above and beyond displaying phenomenal customer service! Had it not been for Katie, I would have never purchased an additional 16 chicks from TSC due to the heartbreak I received with my first initial set passing away.Honestly, I’m not sure if I will be returning to this location based on today’s visit. It would be hard for me personally to not stop and say hi to the individuals I’ve grown to know throughout my visits. I would hate to be the reason behind anyone getting in trouble, as they are simply just being kind and performing true customer service. Although this is at no fault of the employees who have been nothing short of amazing during my visits. If something could be learned from this review, please keep in mind how hard it is to find dedicated and genuinely passionate employees these days. Those who display such strengths within their job should be praised, and not picked apart from very minor things.
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September 2023 by Brian Hudgins
I've been coming here for a while now. Buy all my dog food here. Came in today and bought 2 bags of dog food. Spent 138$ in dog food and treats. Didn't even notice it at purchase, but there was a huge corner tear and was taped back up. I honestly can't believe ya'll would put something like that back on the rack and then charge full price for it. It looked like someone bought it, took it home and opened it up, taped it back and brought it back. Like I'm honestly pissed about that. I spend money in here on my animals. The fact ya'll would do that is trash. I mean I didn't notice it, but someone definitely taped this bag of dog food up and the corner was ripped like it had already been bought. I honestly can't believe ya'll did that and that's so dishonest and bad business.
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September 2023 by Chip Hysler
Great product selection for home, garden, pets, and farm.
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August 2023 by John Owen
I love this company anyway, but the Hendersonville manager, Charles Moon, went out of his way yesterday to help me order an item that was out of stock. I got free 2-day delivery, a great price, and made a new friend.
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July 2023 by Gee Bee
This customer service was terrible.. bought a safe and drove an hour to come get it for them to tell me they lost the key to the safe.. also when I walked in I felt targeted and the cashier didn’t want to help me with anything
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July 2023 by C Davis
The Hendersonville TSC went above and beyond with my recent purchase of a riding mower. Couldn't be more satisfied. FYI....I very seldom leave a review whether service was good or bad. Also, I was not asked or persuaded to leave a review.
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July 2023 by Kathryn Shrokman
Very nice stroll looking for dog he'd for my aging pup who's 12:)
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May 2023 by Kaitlyn Wiley
The Hendersonville location is par-to-none! Their prices are lower compared to the Springfield and White House locations - with a more well-rounded stock, too! Ms. Karen and Adam are my family’s (two German shepherds, a rat terrier, and eight chickens) favorites! Thank you for everything, and for helping me with “life out here”.
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February 2023 by Jill Herman
I love the pet care clinic inTSC . The Doctor and staff were great. Very clean, super affordable and great care. No appointment needed. Thanks so much❤️
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February 2023 by Branson Maddalina
Dawn made my day!!!(: great help very knowledgeable!!
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January 2023 by Prettyamazing Me
Very clean store...propane cheap n customer service is pretty amazing...
