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August 2023 by Stephanie Cornwell
Scott was attentive and reachable throughout the process.
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December 2022 by Liz Valencia-Stallings
From the first conversation, Scott was great. He always called to follow up and answered our questions. He made us feel comfortable, which was very important to us being our first home purchase. We look forward to continuing the relationship for future home transactions.
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November 2022 by Breaux Gargano
Scott and his team were fantastic. From the very first call inquiring about loan options and on through the entire process Scott was knowledgeable, friendly, and made the loan process easy and smooth. Would definitely recommend and/or work with Scott again!
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November 2022 by TJ Mack (Leperchaun BOMB)
Well let's start with why a one star. Kaleb Swayze. He was my Loan originator. Well I got as far as a Pre Approval letter. Pre approved 350k, offered a house for 350k. Then 3 days into contract. Calls me to say we can't work with you. Drops me. Then tells my realtor that I changed my mind on a lender. Back stabbing and what's the point of a Pre Approval if you can't even be approved with THE SAME LENDER...worst experience ever.
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November 2021 by james Rutherford
Great experience handling my first mortgage! From recommending a great agent to the closing table, these guys are top notch and get the job done!
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November 2021 by S L
Ron, was referred to me by a friend who was happy with his service. He,, Nikki, and Angel were wonderful to work with. Ron was able to get me an extremely low rate for the purchase of my new home and kept closing on time. Every home purchase has bumps along the way, but Ron was extremely easy to work with and communicated at all hours of the day, even weekends. His team was professional and kind and I have already referred him to others. I would use him and his team to purchase my next home or to refinance, without any hesitation!
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November 2021 by Rami Singh Bell
Scott and his team made the refinance of our home so easy. They answered our questions, and were professional and courteous. We signed final documents in the comfort of our home with a mobile closer. I would absolutely recommend using The Mortgage Firm.
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November 2021 by Angelica Brooks-James
Everyone was very Professional , Polite , Courteous, Helpful, and Patient . They walked me through everything step by step . They stayed in communication with me letting me know what was happening during the entire process . They made my First Time Home Buying JOURNEY a WONDERFUL EXPERIENCE I will forever cherish !
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November 2021 by Stephanie Richey
The Mortgage Firm is very efficient in their processing. I would return to them for any mortgage needs because they are not only knowledgeable but extremely helpful in the process whether you're purchasing a home or refinancing. Joseph Beech and Jenny Gilbert are amazing!
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November 2020 by Kimberly Wade
Scott Taylor and his team with knowledgeable and efficient. I could call it anytime and have my questions answered. This was the second time I've used The Mortgage Firm and I would do it again.
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November 2020 by Joseph Brentise
Scott was Great! This is the second time we have used him and I can't complain about either time. This process was a bit more challenging however Scott was there every step of the way and fixed anything that needed to be fixed and did it pretty quickly. If you are looking for a mortgage firm then I would definitely recommend this one
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November 2020 by SMS
This firm is monitoring my credit without my consent. They called me within 18 hours of a pre-approval credit pull with another company. The weird thing is...I've purchased another house in between these two and there was no contact on the last home purchase. Also, I have not conducted business with these people in over FIVE YEARS.I worked with a different real estate agent and lender on my last purchase for my own reasons. The worst part about this is that within ONLY 7 MINUTES of Scott calling me, the original realtor also text me inquiring about the possible purchase of a new home. So, not only is he monitoring my credit WITHOUT MY CONSENT.....he is also sharing my personal information as well!!!I have contacted a three other lenders in the area, and NONE of them have ever heard of this. All three said this was very strange activity. I also asked the agent that he notified if this was standard practice, and she said that she can't answer that because she is not on the mortgage side, but agreed that she would have felt violated as well.I did not give them permission to track my credit, to contact me or to keep my very personal financial information on an "alert system" as Scott told me yesterday in the phone call. I have left a message for him to call me today to find out why he did this and how I can stop him from doing it in the future, but I have a feeling I won't hear from him. We will see.If I were you, I would BEWARE OF THIS COMPANY. They are involved in some backdoor shady business.
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November 2020 by Caroline Taliaferro
Scott and his team were extremely professional, courteous, and gave me up front accurate information about our closing. We closed when we expected, with the closing costs we expected to pay - no surprises! The firm exceeded our expectations and will gladly refer to family and friends.
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November 2019 by Royce Kizer
Michelle was our loan officer. She is an absolute joy to work with. Very knowledgeable, professional and answered all of our questions, it didn't matter if it was after hours Michelle always responded. Thank you Michelle for all your hard work. It was greatly appreciated.
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November 2019 by Kyle Tate
Michelle was very knowledgeable, you can tell she is an expert in her field. She was always available and went above and beyond to answer any questions that we had during the process. In my opinion she is the best in Nashville.
