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“Daniel went above customer service as he explained and showed me and my wife the storage unit we were looking for. He is a professional, and very thorough at his job.”
“I had previously used New Shackle Self Storage several years ago. I recently moved back to the area. I returned because of the prices, customer service, and convenient location. The manager was friendly and professional through my interaction. The cleanliness of the climate control units is exceptional. I highly recommend.”
“Great place affordable pricing and the employees there are great went over everything took me to look at unit to make sure it the one I needed or wanted and I actually went to a bigger one I greatly appreciate their above and beyond attitude
Alicia P.”
“Staff very friendly and they keep it clean on this location. I've been a customer here since 2014. To long in my book. But, the way this economy is going...better keep my things here and safe!”
“The representative who helped me at the location office was excellent! She was knowledgeable and friendly and made me feel like a person, not a number! At first I was upset that I was going to have to deal with a "virtual assistant" but the experience was excellent because of Dana!”
“Ms. Tonnie was great assisting me in choosing the right storage unit for my needs. She did not hesitate to show me actual units available. I really appreciated that.”
“Go Store It was so easy to get set up with a unit quickly! I was able to do everything virtually and store things same day. I worked with Janea who was just wonderful. My unit was clean and easy to find and get to. Great experience!!”
“The unit itself is the perfect size I needed and the people I was in contact with were excellent, however, I was not shown or able to see the unit until after renting it and there is no way to access it with a dolly because there is a slanted step up. Its sideways on a hill. And, I cannot back up a truck and trailer to the entrance due to lack of room between buildings. I would definately ask to see the unit first, next time. If it were more functionally convenient I would give 5 stars.”
“The woman upfront is so nice I love her to death very sweet, helpful always smiling and always keeps that place looking good if I have or have any problems, I’ll talk to her and she solves them”
“This retired vet needed a pick up for a few hours to transfer a boat trailer locally. Reserving was easy and efficient, the vehicle was clean and pick up was a dream. The front desk guys were both friendly and cognizant of my needs immediately, The Ford PU was great and, the return was quick and well handled. The $$$ part was very reasonable and this ex-Navy guy wanted to thank the nice folks at U-Haul for making my morning trailer towing job easy. THANKS!”
“This retired vet needed a pick up for a few hours to transfer a boat trailer locally. Reserving was easy and efficient, the vehicle was clean and pick up was a dream. The front desk guys were both friendly and cognizant of my needs immediately, The Ford PU was great and, the return was quick and well handled. The $$$ part was very reasonable and this ex-Navy guy wanted to thank the nice folks at U-Haul for making my morning trailer towing job easy. THANKS!”
9AM - 5PM
208 W Main St, Hendersonville
Self Storage
“The customer service was above and beyond. Was greeted by a friendly face and was very helpful with all of my questions. Would definitely recommend and thank you again for all the help !”
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“Dustin was so kind and thorough! In and out in less than 20 minutes even with both my young kids in tow! Very grateful and pleased with service. Would recommend 10/10!”