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February 2024 by Chris Wilbur
Always get way more then I need but well worth it.
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January 2024 by Donnie Tilghman
Is a big box store for buying in bulk. Prices are reasonable, aisles are big and clear so you can get around, floors are clean, they do have some staff checking people out but it’s usually faster just to do self check out. There’s not a lot positive or negative to say about the store.
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January 2024 by Kate Dahl
Clean and quick!
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January 2024 by Marie Faulkner
Always a clean location with easy to find merchandise.
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January 2024 by Jodi Flowers
Usually has long lines and check out is a nightmare
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January 2024 by Suzanne Cravens
I love shopping at the Hendersonville Sam's store. Friendly staff, good selection, great prices.
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January 2024 by Julia Morehead
I just had a bad experience of speaking wit someone asking about an interview and they were rude on the phone. Any job u get wit retail and u have an interview having an interview on the phone or in person it matters how ur treated cuz u have to think of it as someone treating u how u wanna be treated. I was gonna drive an hour away but the two people I spoke wit were very rude on how they spoke wit me and I don’t wanna work somewhere where I’m gonna be mistreated. So be careful how ur treated when on the phone or in person for an interview. I don’t recommend workin here or having an interview wit people who are gonna be rude
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January 2024 by Nikki Jackson
Good selection and the store is usually clean
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December 2023 by Ahmed Al Smadi
Worst customer service ever. Apparently they don’t know how to maintain their customers or they judge people based on their background. As a business owner never been asked for my physical membership card at any of the Sam’s locations nation wide. I think such a behavior reflects the vision of the corporate. I will never bring my business back to such a place.
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November 2023 by dewayne johnson
Great place. It's a good place to shop for bulk products at a good price. Really good deals. I go there for lunch. Rotisserie chickens 4.99. Or get you a large pizza hot for 8.99 (15 min wait). Hot dogs, pretzel, pizza by the slice. At a very low price and there delicious.
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November 2023 by Wen Lee
Customer service here is poor. I needed to have a physical card made and the gal at the service desk was helping another customer. It took FOREVER. It must have been 15 minutes. As we waited the line here from 2 customers to 5 customers.While we waited, a monster came by to help the one clerk work through the problem...but ya know what? Not once did they look up and say anything like "hey, sorry for the wait" or "I'll be with you as soon as I can" or anything at all. But they did talk to each other.When I did get to the front I was not able to get a new card cause I forgot my id. "You're gonna need an id".What's missing here? An "I'm sorry". Nothing... she moved on to the next customer.If you scroll through the reviews here, the number one complaint is the service. There is a Costco opening up a mile from here soon maybe that will light a service fire under their butts.
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November 2023 by Aaron Muniz
Not sure why this location stops making new food court items 30 minutes before they close.. came in 6:40 and they only had one slice of cheese pizza and they said they aren’t making anything else. Definitely wouldn’t be the case if I had gone to Costco, very poor member service.
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November 2023 by Brian Choate
Two bad experiences in one visit. Great job Sam’s! Went to the deli, it was after 10 which is when they open. Two ladies working as hard as they can, not to make eye contact or even acknowledge I was there. I wait patiently for about 10-15 minutes. Finally one of them walks up and tells me, “it’ll be a few minutes hun, before we open”. I asked what time they open, she replied, “when I’m finished doing what I’m doing”. Awesome. Walked over to the TVs, looking at a big purchase so I had a couple questions. After standing in the customer service line for 25 minutes just to talk to someone the lady behind the counter tells me, “oh you didn’t have to wait in this line for TVs”. I said, “I do if I want help, there’s no one else available.” She says, “ok let me call someone”. After 10-15 more minutes standing there waiting for someone to act like they work for a paycheck, no one showed. I walk back over and ask the customer service lady if she got ahold of anyone. She said, “oh they’re not over there yet?” I told her never mind and left. I wasted about an hour of my time in Sam’s this morning getting nothing but apathy and complacency from the employees. Thanks for nothing Sam’s
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October 2023 by Gary B.
Ordered 30 baseball themed chocolate cupcakes, only to have half of them yellow cake and missing any sort of baseball theme. This is the second time an issue like this happened. Last time they gave me the wrong order. It was similar to what I ordered and when I asked about it, they even said it was mine but they'd made a "mistake". Since my party was the next day, I had to take them. Word of advice, get your cakes/cupcakes somewhere else.
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October 2023 by Don Clark
Just join the membership for Sam's club they have lots of great items and they also have a robot driving around inside doing some kind of inventory