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March 2024 by Suzie White
Kaia was so helpful when we rented our storage space today. She is very friendly. We feel like we met a new friend! We will recommend Life Storage and Kaia to any friend who needs storage.
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March 2024 by Jackie Thames
RUN...Stay away from this place! They treat people horribly. I wish I could give it no stars at all. Hendersonville was hit by a tornado that damaged the property. That was not the company's fault, but the way they treated us and continue to treat us is appalling, and possibly illegal. I have been waiting for three weeks for corporate to return my phone call. Imagine that we suffered a loss, and they won't call us back. But I'm sure they are taking money from FEMA, which is fraud. When the tornado happened, they told us not to contact them, they would email us. We got two emails that said nothing. They told us not to pay until we knew if we still had a unit. FIVE weeks after the tornado and I finally got to go see my unit, only because of my constant calling. That is when they said they would contact me to see if we were moving out or staying. The next thing we heard from them was that they were selling our stuff.How can they charge us full price when we have no access to our property? And right before the tornado, they raised our price by $200 without warning.Kai, the general manager, is a nightmare who acts annoyed by you. She will make you feel bad for asking about your stuff and abuse her power by controlling your access to your belongings. One lady won't deal with Kai without a camera. I'm doing the same. This company only cares about money, not people. It will all come out.By the way, Kai is posting fake reviews about herself because the Facebook threads show differently. She is liable for her own lawsuit.STILL WAITING ON CORPORATE!!!!
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February 2024 by Maria Victoria Chirino
Nice facility. Manager Kaia is awesome!!
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February 2024 by Mariana Barboza
Incredible attention!! Ask for Kaia, she will help you in what you need
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February 2024 by Fran Coy
Great facilities ?
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January 2024 by Jacob Johnson
Even through the storm, Life Storage will shine it's light on you. Very thankful for them
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January 2024 by breonna parrish
Very friend service and informative, I would recommend this storage facility!
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January 2024 by Stella Huffstetler
Very friendly staff. I would recommend using this storage facility.
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December 2023 by Scott / Kingdom Release
This company has withheld my companies possessions with little to no communication from as a result of the tornado damage . I have been treated as an inconvenience to simply ask " when do we have access to our belongings " . This should be crimal at best not having escorts to allow people their legally owned property. Let owners of legally owned property at least sign a waiver to access legally owned property . If you have an option do not do business with these criminals .
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December 2023 by Madison Scinta
Kaia is great! Thank you for making my storage experience great! 5 stars!
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December 2023 by P Wood
Only been here a couple of months but I really like it. Facility is clean, staff is awesome, and there are no unwanted loiterers allowed to hang out. A++±
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December 2023 by Sean Pass
Stephanie waited on me. She was very friendly and she helped me find a good deal on a storage unit. I would recommend going here for your storage needs. Easy access to storage unit.
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December 2023 by Sarah Benko
Stefanie, was so helpful and patient in making sure we understood our bill. We really appreciate her going above and beyond! She is really good at her job! ?
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October 2023 by Harper Miller
Steph was a great help and directed me to exactly what I need.I have used this location a couple of times over the last 20+ years and it’s always worked out great.I know they have changed ownership recently but Steph made the process easier than it’s ever been.
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October 2023 by Gary Chalfont
Steph H was EXTREMELY knowledgeable and helpful in getting me settled in as well as a unit taken care of. I really appreciated her assistance! She is a great asset and am thrilled she’s an employee at the location I’m renting from.