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July 2023 by Sarah Sanchez
workers were not very friendly or welcoming. they profiled me and my friends as soon as we walked in the store. jewelry starting losing color the next day. not a very good experience and probably won’t buy from there again.
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March 2023 by Joana Gonzalez
Horrible service. Told us only one in the dressing room, when no sign was visible saying only one person was allowed in the dressing room. Screamed at one of us to get out. Kept peeping in the dressing room while one customer was in their undergarments. (she is a minor.) We understand the rules, but the attitude and yelling were not necessary and very unprofessional. (ESPECIALLY THE PEEPING.) When going to check out we got rude and snarky looks from the same employee. The whole vibe and attitude of the employee made us feel very unwelcome.The customer in her undergarments felt very uncomfortable during this whole experience. Horrible customer service is one thing, but peeping is another. Will for sure never be coming back.
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March 2022 by Amberly Betz
I shop in Francesca’s frequently. Today I was shopping for my daughter and it was a very unpleasant experience. The lady working didn’t acknowledge us, looked mad and it was just very uncomfortable. I’m wondering if perhaps it’s under new management?
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March 2022 by Dogwatch of Nashville
I shop in Francesca’s frequently. Today I was shopping for my daughter and it was a very unpleasant experience. The lady working didn’t acknowledge us, looked mad and it was just very uncomfortable. I’m wondering if perhaps it’s under new management?
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January 2022 by Isabelle S.
5 million stars! I go to this location probably once a week either to look around or buy something, usually buy something because I mean cmon it’s Francescas and everything is so beautiful haha. Everyone that works here is so kind and so sweet!! They care about your needs and really wanna help. With every person in their door they truly make it a second to none experience. I appreciate every single person who works there for your hospitality and kindness ?
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July 2021 by Caitlin Lamberth
The customer service at the Indian Lake Francesca’s was incredible. I told the manager what I was shopping for and my style and she pulled for me the cutest clothes that I would have never picked for myself! 10/10 and will definitely be back!
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March 2021 by Judith C.
Great service and wonderful workers and management at the Indian Lake store. This is my favorite store to shop. Everything always looks neat and clean. The store manager, Christy Smith is very helpful and if they don't have an item in their store in your size she always offers to order it. She is super friendly and so is the whole staff.
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January 2021 by Isabelle Stokes
5 million stars! I go to this location probably once a week either to look around or buy something, usually buy something because I mean cmon it’s Francescas and everything is so beautiful haha. Everyone that works here is so kind and so sweet!! They care about your needs and really wanna help. With every person in their door they truly make it a second to none experience. I appreciate every single person who works there for your hospitality and kindness ?
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October 2020 by Brittany Christen
Great place to shop! Love the clothes and the ladies in the shop were super nice and helpful! Highly recommend!
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January 2020 by Ian R.
Went in here to find a gift for my mother in law. Inventory is nice enough but the 2 girls working were absolutely awful. Neither of them greeted me as I walked in or ever asked if I needed help. On top of that they are both just talking about how much they hate working here. Had to walk out without buying anything.
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December 2019 by Diane Shannon
I love shopping there . I enjoy coming out for concert night. The farmers market is everything the people are so nice friendly I will recommend it to anyone so when you get a chance come on out the experience is everything
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November 2019 by Arnie Reed
Family friendly shopping with a large outdoor performance space that hosts free concerts during the summer.
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October 2019 by Heather Hull
Great place to get skincare, facials, to shop, eat, watch a movie, have your hair done and even workout. One stop shopping center.
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July 2019 by Michaela Lynn
Beautiful dresses!!? ?
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January 2017 by D C.
Love this store, even though it's a chain store throughout the US always has a fun feminine flair to it!! So many cute accessories for the home, pet, gifts as well! Adorable handbags and different array of shoes and clothes according to each season varies from time to time. Looking forward to my next visit when going to Hendersonville!
