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December 2023 by Rob Martinek
Your Auto will be treated with the love it deserves. Billy is an artisan mechanic
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June 2023 by David Shaw
I was traveling and needed help with a part in order to get home and Billy took care of me. I definitely recommend if you have a Mercedes or BMW to give him a call.
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June 2022 by Lindsey Matlock
Thanks to European Auto Repair we have been able to safely keep our high mileage cars. Billy has been able to help keep my family from having to purchase new cars by using his expertise in his field ensuring we have properly repaired vehicles. These repairs were done affordably and professionally. We look forward to continuing our business with European Auto Repair.Service: General repairs & maintenance
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April 2022 by BP 570
I brought my Mercedes SL600 in for suspension repair. Prior to my bringing in my car, I put in a 5 year warranty Blue Top battery in the engine compartment. When I got my car back the $389.99 Blue top battery was replaced with a smaller Mercedes brand battery that has a 2020 sticker on it. When I approached the owner, he blew up at me and told me to get out of his shop. I am definitely going to take him to court over this. I just want my expensive battery back. I would never recommend him to anyone with his attitude. He didn't want to do anything to resolve the situation. He is not to be trusted.
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April 2022 by Daniel R.
If I could give this guy a minus number I would. Before I brought my car into his shop, I installed a blue top battery, the best battery you can buy, into my Mercedes Benz. I brought the car in to have the suspension repaired. When I got my car back, the blue top battery was gone and some old Mercedes batter was put in it's place. He installed a battery in my trunk without asking me and surprised me with a $316.00 bill. Mercedes have 2 batteries, 1 in the engine compartment and 1 in the trunk. I went to his shop to show him my receipt for the Blue Top battery and he blew up and me and told me to get off his property. I told him I wanted my battery back. It retails for $349.99. I believe he switched the battery thinking I would not look under the hood. I would never go to this guy again and I am going to sue him for the cost of the Blue Top.
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June 2021 by Randy Houston
I FINALLY FOUND AN HONEST MECHANIC!Billy, the owner did an amazing job saving my car and me. I would recommend him to anybody! Randy Houston
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February 2021 by JoAnnta BURNLEY
Great guy! Honest and reliable
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October 2020 by Bobby Johnson
They don’t answer phone calls properly or professionally. I called and after explaining that I need my O2 sensors replaced all they answered with was “yeah man, I don’t have a clue” then instantly hung up without so much of a goodbye or sorry I couldn’t help. Claim to have years of knowledge on BMWs but can’t change an O2 sensor. That isn’t the way you do business man. Very Rude.
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August 2019 by Jason Walters
Billy does good work. Soft spoken and delivers.
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July 2019 by Terry Poteete
Honest and dependable. Trustworthy. Knowledgeable. Priced fairly.
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May 2019 by snufakiss
Where I called CarCare Import after they had my car for 24 hrs... I had to call them. They stated oh we haven’t looked at the vehicle yet. Called back literally 10 min later with estimate of $1700 to replace some seals on my engine. I called this gentleman and he told me he was going to be closing the next day for a week for New Years. I drove the car down the street to him for second opinion... planned on just leaving it there until he opened because the truck was burning oil or something. He called me back that day and told me it was these back seals on the engine that frequently leaked and could be mistaken for the other if you didn’t really clean the area and run the vehicle and watch. Long story short I was out that next morning when he was suppose to be closed and I was only charged $225. Sooo yea he might be the only person running the shop and say upfront what he can and can not do... but in my eyes that’s honest and upfront. He saved me over a $1500.00 and made my New Year a joyous One!!!! Thank you soooo much!!! You are Amazing and Car Care charged me $175 just to diagnose a car which was incorrect and took them only 10 minutes to lie and cheat me.
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May 2019 by snufakiss .
Where I called CarCare Import after they had my car for 24 hrs... I had to call them. They stated oh we haven't looked at the vehicle yet. Called back literally 10 min later with estimate of $1700 to replace some seals on my engine. I called this gentleman and he told me he was going to be closing the next day for a week for New Years. I drove the car down the street to him for second opinion... planned on just leaving it there until he opened because the truck was burning oil or something. He called me back that day and told me it was these back seals on the engine that frequently leaked and could be mistaken for the other if you didn't really clean the area and run the vehicle and watch. Long story short I was out that next morning when he was suppose to be closed and I was only charged $225. Sooo yea he might be the only person running the shop and say upfront what he can and can not do... but in my eyes that's honest and upfront. He saved me over a $1500.00 and made my New Year a joyous One!!!! Thank you soooo much!!! You are Amazing and Car Care charged me $175 just to diagnose a car which was incorrect and took them only 10 minutes to lie and cheat me.
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April 2019 by Curt Curtis
Great place to have your BMW worked on
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October 2018 by ch
I've taken BMW's and Mercedes to Billy since the 90's; and found him to be very reasonable and honest. If you want someone to coddle you and serve you Lattes then you better go somewhere else. If you want an honest, knowledgeable and fair mechanic go to European Auto Repair.
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September 2018 by David Wheeler
I needed a quick check for an engine light problem while traveling through town. Billy interrupted his normal schedule to look at my Mini Cooper and quickly diagnosed the problem. I was on my way after just a few minutes. He offered great service. Hope to return soon if in the area. Thank you very much!!
