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June 2024 by S Pakthajothi
It’s amazing how a pharmacy can continuously get 1 star and the lead pharmacists still have a job. CVS, pls fix the customer service issue that your customers are letting you know about.
The lead pharmacist is terrible and has a completely ‘don’t care’ attitude towards your customers which is then mirrored by the other staff.
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June 2024 by S B
Pharmacist is argumentative
Multiple calls left with no return calls
Cannot speak with anyone and you have to leave a message in which they don’t return
Impossible to get updates unless you go in the store and then pharmacist is rude
Pharmacist exact words in person “there is another CVS across the street if you prefer to go there”
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May 2024 by RamieDawn Welch (Rai of SunShine)
Mary was especially helpful, and concerned about my breathing. She took me right to the item I was looking for - "Boost" oxygen tanks.
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April 2024 by my_earth_family
CVS corporate needs to take a hard look at this store! So many reviews saying the same thing! The lack of professionalism and customer care is shameful!
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April 2024 by Zack Parrish
Absolute worst experience I've ever had trying to pick up medication. The pharmacist behind the counter has a ridiculous god complex. This is the most power he's ever had in his life, and he loves reminding people of that. I can not imagine those poor workers beneath him are happy with him. I'm guessing his wife left him for a stronger and smarter pharmacist, and now he's bitter and taking it out on customers. Get rid of that guy, and I think the reviews may go up. But, I'd wager the whole place will shut down eventually. He has run any paying customers right out of the store. It's a complete ghost town in there.
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April 2024 by Kelly P
If you're waiting for a prescription, however long they tell you it will take, double that.
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March 2024 by Etrenda Alston
Ms Mary was exemplary. I’m very big on customer service and she was a ROCKSTAR. I will definitely use this CBS again.
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March 2024 by Linda Ott
First time dealing with the little gentleman at pharmacy counter. Looked like he hated being there much less having to deal with helping with prescriptions. Since he seemed no okay I went ahead and told him my name, birthday. I had a $2 CVS reward coupon and asked to use on my paradontax. Took a few times for hand scanner to read the bar code. I joking said, he doesn't want to read it. He looked at me like "really old lady" Well young man I still smiled and told you to have a good rest of your day. I'm sorry that your parents did not teach you better. Maybe CVS can give you come training on customer service. If we don't purchase our prescriptions from CVS you don't get a pay check.
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March 2024 by Wesley Cartwright
Please, please, please dump all of the ice in your cooler and clean it. All of it has melted and refrozen, and the last two times I tried to get a bag, the outside was incredibly sticky. It smells and feels like some fruity drink busted on it.
A few months ago, I saw a frozen "Prime" drink sitting on top of the ice and had avoided getting any here for a while. I am not sure if that is connected, but I'm not going to be touching anything else in your coolers.
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March 2024 by Ryan Ricketts
Do not go here there is a reason CVS is going outta business spend some time in this pharmacy and you will see why. If there corporate wanted to be successful. They would undercover boss here and find out how not to operate!
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February 2024 by Amanda Flatt
Very poor customer service. Per the “Pharmacist” policy, they will not let a customer know if they have a medication without a prescription being sent to them. This is almost impossible when trying to figure where to have a Dr send a child’s ADHD script. All of the other local pharmacies are extremely helpful. Each month so many families are having to call around to find where the medication is available and then have the Dr send it. We are very disappointed in the response from this pharmacy.
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February 2024 by Pete V
HORRIBLE!! Never had such bad customer service anywhere. Extremely rude every time I went in.They also lost 3 of my prescriptions and blamed it on my doctor/insurance when I had the proof in my hand.
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January 2024 by TBABY “HooDFaMOUs” 80sBABY
Went to grab wife's meds. Drive thru was long and also pharmacy line was long as well , but the line moved swiftly about a 6mins wait. Only bad thing was some guy had a pretty bad hygiene/odor. And the lady behind me had covered her nose cause it was pretty bad...
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January 2024 by Jeffrey Gocking
The pharmacist, Brandon needs to learn a little bit of customer service skills and needs to treat customers and staff in a little bit more of a friendly matter. Went to pick up a prescription and it was a new prescription that I had never taken. He didn’t say anything to me, except for how much it was, and on the package, it said to counsel the customer because this was a new medicine that I was taking. All he did was hand me the package didn’t say thank you nothing we will not be returning to this pharmacy ever again again.
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January 2024 by Patricia Anderson
This is the worst CVS that I have ever been too. The pharmacy has the worst customer service and bad attitudes toward customers. I will never go to this pharmacy again. The staff has no respect for customers picking up medicine.
