Car Rental in Hendersonville, TN

“When I picked up the rental at the Hendersonville Tenn. site, the female staff member was very rude. When I ask a question she would not look at me and be very short as if she was having a bad day or didn't like what she had to do. Very unprofessional, leave your home life at home! When I returned the rental vehicle a different male staff member checked me in and was professional and polite, He explained the refund procedure on returning the vehicle early that I was not aware of.”

“I read these reviews and it makes me sad. AUSTIN RUNS AN EXCELLENT FACILITY AND IS POLITE AND GOES ABOVE AND BEYOND ALL OF MY EXPECTATIONS! MY CARS ARE ALWAYS 100%! I RENT ALOT AS A TOURING ROADIE I HAVE BEEN AROUND THE WORLD AND KNOW GOOD SERVICE AND PEOPLE AND AUSTIN IS JUST THAT. JESS IS A PLEASURE TO DEAL WITH BUT AUSTIN IS THE GEARS THAT MAKE THIS PLACE A 5 STAR SO DONT BELIEVE THESE FALSE REVIEWS. AUSTIN DESERVES RESPECT AND A RAISE HE IS THIS FACILITY! PERIOD!
I JUST RETURNED MY RENTAL FROM MY SHOWS THIS WEEKEND AND JESSICA WAS SO HELPFUL AND TO WALK IN TO A POSITIVE ATTITUDE AND SMILE AND SEE HER TAKE CARE OF 3 CUSTOMERS WITH SMILES, OFFERS OF WATER TO A LADY WHO WAS THIRSTY AND THEN TAKE CARE OF MY RETURN MADE MY DAY. JESSICA AND AUSTIN DO MULTIPLE TASKS ALL WITH SMILES ANDSO POSITIVE AND FRIENDLY. I JUST DROVE STRSIGHT FROM MISSOURI AND WAS EXHAUSTED AND THEY MADE ME FEEL SPECIAL AND MADE ME HAVE ENGERY AND GOT ME TAKEN CARE OF SO PLEASE GO IN AND SEE FOR YOURSELF THERE IS A POSITIVE PROFESSIONAL VIBE THERE THAT LIFTS YOU UP AND LETS YOU KNOW THEY CARE!
JESSICA AND AUSTIN ARE A PERFECT TEAM AND AN ASSET TO BUDGET/AVIS AND WILL LET YOU KNOW YOU MATTER AND THEY WILL TAKE CARE OF YOU ABOVE AND BEYOND YOUR EXPETATIONS!”

“Had THE BEST car rental experience at this branch!!The lady there (I think Jessica is her name) wend far and beyond to ensure i get the best deal and am satisfied!That's called true 5 star customer service!Thank again!”