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February 2024 by Dominique Coleman
The lady who helped me today was so nice and did a great job at replacing my headlight on my car!!
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January 2024 by Trey Edwards
Its Auto Zone
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January 2024 by Sandy Spears Robinson
Husband ordered a headlight for the car. It arrived timely and I. Was called to pick it up. They were fairly busy at night but employees were very friendly and helpful.
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January 2024 by chris steele
Slow, lazy, unhelpful just a few words I could use to describe the employees here. Especially the older ones. Didn't even TRY to help me. Had to stand there 10 minutes waiting for some to even ask if they could help me. Close this location please it's useless If this is the best your employees can do. I've been in a lot of autozones over the years. Some are helpful some are not this one definitely is not. When you give up before even hearing what the person's issue is you just don't want to try. My problem wasn't difficult I just needed to know which fuse to replace I went to other autozone they helped me quickly and had me on my way. So give me some more excuses.
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December 2023 by Mr. Steele
Jennifer & Thomas showed EXCELLENT customer service made me feel more like a family member than a customer 5 star quality all the way round.
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November 2023 by Jyssica Lasco
We had an absolute awful experience with the store manager Bill S. Autozone policy is that they will price match a item and he refused to do that with our battery. We instead had to drive to Gallatin so that they would do it for us, keep in mind it's just a pay and price match in Gallatin. The battery still has to be picked up in Hendersonville after the pay transfer has been pushed through.
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November 2023 by jennie crousser
This five star review is not for the store, but for Jennifer who helped us with an alternator that was bought from Autozone on Gallatin Rd (East Nashville). She patiently worked through problems returning the alternator without a receipt, as it was not given to the costumer at check out at the other location. She worked diligently to resolve the issue (even calling the other location) and credit the customer. She went above and beyond to help the customer! Great customer service!!!
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September 2023 by Caleb McDowell
This is a review towards Autozone itself and less the store. I ordered things online, I get it the store may not actually carry all of it.However I could not cancel my order I placed online, nor could I just have it removed for some reason we need the manager ONLY and I have to return specifically from 1-2pm .. complete joke and I won't be shopping at autozone ever again.I tried to contact them and they've flat out ignored me. I will try one more time and it goes unheard I wont recommend autozone to anyone.
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August 2023 by Jim M.
Friendly and helpful representatives. Arrived before I had received my order confirmation ready for pick up, but that wasn't a problem. They helped me to get my parts and out in just a few minutes.
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July 2023 by Jamie Jones
The woman manager sure is the most rude person I've ever met in my entire life & it's not a 1 time thing she's always been that way since she started working there. It's ALOT easier to be a nice person AND people will actually not dislike you, you should try it sometime makes life ALOT easier I promise.
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July 2023 by Roy Hinkle
Competitive prices, delivery options free batt charge/test, codes read. What differs All auto parts chains are similar, service is my go-to
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May 2023 by Caroline Kohl
David helped show me how to check my oil and told me where to go to get everything else fixed! He even talked to the manager at the oil place to make sure they took care of me. Best ever!!
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May 2023 by Tony “Financial-Referee”
Helpful people, but didn't have the item I needed
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April 2023 by Scarlett DeNuccio
Went here to get new windshield wipers and went to install them when David M and Rick S came out to help me install them! They were super nice and helped me with ease! Thank you!
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April 2023 by Hannah Lamb
Bradley was super helpful! Even came in right before they closed and he still helped me change my headlight!