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“I was the butthead who brought 80 small packages to mail, and Heather was AMAZING! She worked fast, got me the best price, and was perfectly pleasant during the many minutes we spent together!”
“My interactions couldn't have been better. Had a delivery issue and they solved it while being extremely nice.
I will say answering the phone more often would be a plus but in my experience this is pretty typical for the local post office.”
“I love this post office. The employees are always very polite and welcoming. It's my favorite post office. They hold my packages due to high package theft in my area, they've never seemed upset when I have had multiple packages to pick up, and it's overall a great USPS location.”
“They are typically not too busy. When there has been a line they are as quick as they can be but still get you everything you need. They have put up dividers for Covid-19 protection and have the standard spots marked on the floor for social distancing. Easy in and out access to the parking lot and ample parking.”
“Nice post office lady caught the wrong zipcode on the address I'd been given to send all important identification mail to, reason why i hadn't received social security card & other identification papers yet..... Post office lady (Stephanie) deserves a big bonus & huge raise.”
8:30AM - 4:30PM
9301 Ocoee St, Ooltewah
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“Kind people who work here diligently despite the high volume of customers they receive. They greet with a smile and serve well, doing quite the hard job! I enjoy dropping off my mail here.Main caveat would be delivery can be fickle at our apartments. Totally understandable with how tough a job the carriers have with meeting time deadlines and whatnot, so I don't fault them too much since they try their best. Would love for more consistency as some packages have gone missing when they're misplaced.Otherwise no complaints. Great people, especially the incredible service inside.”
“Absolutely love the ladies upfront. They are always so nice. Always have a good attitude and really makes my day. They all deserve a raise lol This is the only post office that I will go to because of them ?”
“Can’t say enough positive things about this office! The staff has always been great and helpful. After a missed signature package, the agent at the Hixson office had a carrier bring the box to me after hours! A kind young woman brought it and was so nice. I appreciate the local carriers!”
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“These girls are the best! Having been coming here several times a week for years now and any problems I have ever had are taken care of quickly and efficiently! Love the girls! Lanney, Deb and Gail are the best!”