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March 2024 by Jay Nason
Alex was great in helping us with replacement phone and our account. He did a great job, taking time needed.
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December 2023 by SCOTT ARMES
Thought I was trading for a new model phone when I went to get a phone case found out it was a 2022 model
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October 2023 by Anna Ward
Excellent customer service. Very knowledgeable.
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September 2023 by Krystal Beasley
Very pleased with the fast and helpful service that my husband and I received! I’m so glad I switched providers!
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August 2023 by Jennifer Lemonds
Max was so patient and very helpful. Will not go to any other Verizon store but this one. The store in Callahan & Clinton Hwy store needs to learn some manners from Max.
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August 2023 by Morgan Hickman
S/o to ADARIUS WILSON for giving the best customer service I’ve ever had at this versizon store. Went above and beyond to fix a problem for me that no other reps bothered to do! If you’re considering on getting a plan through this company, GO SEE HIM. This man deserves a raise!
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August 2023 by Ciara Ladd
Adarius Wilson is the best Verizon rep I’ve talked to! *MANAGEMENT WORTHY* - PROMOTE HIM
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July 2023 by Meagen and Joshua Lipp
Scumdoggery sales people who lie to your face, tell you it will work out in next few bills, then when you say its still not right tell you to get over it nothing they can do later you signed up for some random extra charge per month not in the contract that you asked about and they told you didnt apply and are locked in. More thorough review in a month or two when I can handle it but for now. Heed warnings and DO NOT GO HERE TO PURCHASE A THING or switch from another provider. They LIE!
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July 2023 by Rodney Phenis 2
The gentleman in there was super nice an very respectful. Was in there 30 mins an he took care of everything I had issues with.
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July 2023 by Jerry Webb (Jerabome)
Best service for the price I found. Great service anywhere!
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May 2023 by Kamikaz3Garage
Max is the absolute worst rep you could ever get. Especially when I hear him talking to customers calling other people lazy mfers. Don’t go to Verizon go to AT&T
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April 2023 by Kamikaz3Garage C.
Max is horrible. Worst Rep in store. go somewhere else. Talked rudely and cursed to a customer talking badly about a competitor.
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March 2023 by John R
My customer service Rep, Michael Mackey, was very professional, and made the transaction as smooth as silk. My phone number was ported from my old carrier before I got home. I wouldn't hesitate to do more business at this location.
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December 2022 by Laura R.
Went to this location in order to swap our service from Sprint/TMobile to Verizon. The gentleman that we dealt with had no clue how to even get it started. He was on the phone with someone else giving him directions the entire time and still couldn’t get it right. Finally gave up and went to the Crossville store, which gave excellent service by the way. But the lady had us set up all the way to checkout but then we were unable to do so on account of the Harriman employee trying so many times to set it up that he locked up my account. So now we’ve got to repurchase 2 new iPhones and start over from scratch. I do not recommend the Harriman store for a single thing. DONT WASTE YOUR TIME. 0/10 Do not recommend.
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October 2022 by Jerry Comer
Very polite personnel. But everything way to expensive. On a couple things I noticed was prices for a flip phone ridiculous especially for a current customer.Shame on you. And $44 for helping out a disabeled Veteran.Something that should have been a courtesy. Took 1 minute to push buttons and literally that's it!!! I will never be a Verizon customer because they simply take advantage of everyday hard working people.