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March 2024 by Jeannie Lands
Always super helpful.and kind
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March 2024 by Pelansa Clark
Quick service, and customer care
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March 2024 by Lisa Sexton
There is rarely a long wait in this store, and the staff is helpful and friendly.
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March 2024 by Bf Cole
The town I live in is professional, quick and courteous. They are very thorough
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February 2024 by Ashley Brown
The gentleman there was the nicest ever! Super quick
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February 2024 by Victoria Zwakenberg
If I could give a zero I would. Paid 140 dollars to have a package delivered by 9 am. They did not even attempt until 1145. I could have saved about 50 dollars if I had known that they would have delivered it later. The way I found out was by calling. I had to call five times and talk to 3 different representatives before they were able to get me in touch with logistics. The place had to be changed because for whatever reason the mail-room for the base was closed when they tried to deliver. Save your money and use the usps because UPS is going to gouge you and if you try to get the money back for they time they promised to deliver they are going to give you the run around and tell you to talk to logitsics, talk to customer service, oh and then they will say you are not the shipper talk to the store to get your money. Um wait how am I not the shipper if I was the one who took the item and paid for it to be shipped.
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January 2024 by William Benca
The employee was friendly, efficient, knowledgeable and courteous. Also, service was quick.
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December 2023 by Amanda K
They are convenient and can meet all of your printing, packaging and shipping needs.
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November 2023 by Matt Thomas
I have never had a good experience at this location. Between them charging for a piece of tape, charge extra to print the return label. This time I dropped off a package with a guy he printed the tag and told me you are good to go. Several weeks later Amazon has charged me for the return item and said that they never received it. I will not go back to the Harriman UPS store. The Dollar General takes Amazon returns as well.Update: I emailed the owner as they requested 5 days ago and still no response.
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November 2023 by Stephen Parsons
Amazing service very kind and helpful staff. I would recommend this location highly.
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November 2023 by Vickie Lawson
I’ve seriously never had a bad experience here. They are always helpful and pleasant.
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October 2023 by BOCH
The young woman with curly hairs, was really friendly but created a tough situation for me,. I brought an UPS package with a printed label that has UPS and USPS tracking info on it ( I don't know why) and she sent it as a USPS package and now it's in transit since a full week and was supposed to be delivered to the recipient 2 days after the drop off day. I can not call this store to have explanation and I live far from there. USPS can't provide me information to know why this package has not been shipped with the UPS label. What a lack of professionalism for a really simple labor!
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September 2023 by Annette Leamon
WORST STORE EVER!!!!! They charge a $1.00 for a strip of tape OR you can buy a small roll for $3.99 (Walmart has a LARGE roll for $2.00)Person in front of me had to buy a strip of tape, lady behind me had to buy tape! I’m am sure Amazon reimburses any UPS store for the convenience of providing the service to return packages at any UPS location! I wish I had walked out and went to another location!
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September 2023 by John D
I will never do business with UPS ever again for their Communist policies. Move to China with your un-American policies.
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September 2023 by Annette L.
This is THE WORST UPS store EVER!!!!! They charge a $1.00 for a strip of tape! Of course, you can purchase a "small" roll for $3.99, you can buy a BIG roll at Walmart for $2.00! I have sent back items to Amazon and only had to print label/QR code and taken item in-they box tape up package and do everything for you. There was a man in front of me who had to purchase a "strip" for his package, a lady behind me that had to buy tape. I'm absolutely sure that Amazon is reimbursing any UPS franchise for this service that is supposed to make returns to them convenient. This isn't the first time I've had an issue with this store! NEVER, NEVER will I use there services. Ask yourself WHY does this location have a 2.5 rating! They shouldn't even have that!!! Don't use them, go somewhere else! I wish I had walked out and went somewhere else!
