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January 2024 by Amanda
The team here truly cares about their customers. I appreciate all their help with navigating my insurance, redirecting a prescription that was accidentally sent to Knoxville, and ensuring I was getting the best price.
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October 2023 by Rick Sarten
I have only had to deal with this pharmacy twice because I use Food City in Kingston mostly. My wife's insurance changed and she can't use Food City now. They said her prescription would be ready in 20 minutes, so I fooled around and took time shopping for 30 more minutes. Then I got in line behind one person. They would wait on the cars at the window first then when no cars were at the window, they would wait on the people in the store. There were four people present and working. After about ten more minutes I was waited on and the prescription still wasn't ready. The previous time I used this pharmacy was a couple years ago when I was trying to purchase covid 19 test kits. They had expired past the second date that it had been extended. When I brought it to their attention they tried to argue that they had been extended. I proved to them that it was beyond the extension date. About a week later I was in there shopping and the expired kits were still on the self. We like shopping at this Kroger but will never use this pharmacy again.
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May 2023 by Carrie Shipwash
I’ve used Kroger pharmacy for years and I really do love the staff and location, HOWEVER their hours are HORRIBLE. They close so early and take lunch so it’s difficult if you work to get your medications when you need them.
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January 2023 by Eddie Chatman
Always a great experience!!
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June 2022 by Terri M.
I have been to many a Kroger, but this one takes the cake! Always has what I'm looking for. Always has stocked shelves. Always has employees that are eager to help with a smile. It is clean, tidy and well organized. I am proud to call this 'our' Kroger! We will be getting all our groceries here y'all!
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December 2021 by B C
Everyone is very hard working they're very knowledgeable employees including the pharmacist one in particular Matt he is a very loving caring understanding and loves his job to the point of making sure people are taught or learned about what medicines they are taking at this point there's sometimes there's a long wait the only thing I dislike is if you're looking for a prescription on the 30th day it takes him forever to fill it I wish they would feel the night before and have the prescription ready in the morning. Jonathan one of the employees a plus person I can name off all of them they're just great people
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August 2021 by Amy Inderrieden
Friendly staff.
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November 2020 by Eric B
I like kroger
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June 2020 by Eric Barnhart
I like kroger
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April 2020 by Bob Hamilton
Awesome staff and clean store
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April 2020 by Amanda Cook
I used to really love this store, but seeing how they handle social guidelines during a pandemic is nauseating. Lines backed up into the actual shopping aisles. Not enough room for people to move. The last trip I made, will be the last. You when you see your store starting to get that busy, you should be turning people away. Customers should also he required to wear masks, not just your employees. whoever runs this store is completely irresponsible.
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March 2020 by Jade Jones
Okay pharmacy
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March 2020 by Tara A Jordan
Great store!!! Love the fresh produce and deli selections. Still adjusting to new floor layout.
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December 2019 by Jean Slabaugh Mayo
Kroger is ALWAYS out of the things I need. This doesn't seem to be a problem with the Knoxville and Oak Ridge stores. Someone needs to do a better job of inventory and restocking.
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July 2019 by Donald Hartman
absolutely unbelievable service sucks Kroger Midtown Harriman... The person in front of us spent $300 on groceries bagged every bit of it himself in the cashier line that's what you get when they start installing self-checkouts they're trying to force you to go to them I don't get paid to work there I would have left my buggy without paying