Sutherlin Subaru, located at 531 Gallaher Road in Kingston, TN, near Knoxville, is known for providing a great car buying and service experience. Customers appreciate the friendly and respectful staff, who go above and beyond to meet their needs. Many reviews highlight the exceptional customer service, with staff members like Patrick, Brandon, Sean, Christopher, and Tiffany receiving praise for their helpfulness, knowledge, and willingness to assist even on their days off. The dealership offers both new and pre-owned Subaru vehicles, and customers find the process easy and straightforward. The team is attentive to customer concerns, often providing loaner vehicles when repairs are needed and ensuring vehicles are serviced properly. Some customers mention the staff's honesty, no-pressure approach, and thorough explanations, which helped them feel comfortable and confident in their purchase decisions. The dealership’s convenient location and professional staff make it a trusted destination for routine maintenance and vehicle upgrades. Overall, Sutherlin Subaru is highly recommended for its friendly environment, attentive service, and dedicated team that aims to exceed customer expectations.
I highly recommend Sutherlin Subaru. Professional and Highly Trained. Very Proficient and Precise. Treat me right!
January 2026
The price I could not pass up. The experience was pleasant
January 2026
I had to get a new car so suddenly and the crew here took the best care of me! Kayla, Andy, and Brandon. They made sure I got a car I wanted, fit my needs, protected me, and was comfortable financially. Thank you so much to everyone that helped!
