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August 2024 by Minimesuv
I'm a seller on Mercari, the buyer received the product on Friday August 23rd. But this post office did not scan the item in or scan delivered. When you sell things on a platform you don't get paid until the item is delivered. I had to call my local post office here in Ohio which had to email Greenback because they wouldn't answer their phone. Finally, my post office contacted another post office about 7 mi from Greenback and talked to their postmaster to reach out to contact them. Within an hour the boots were showing delivered. Showing delivered as of today instead of they were delivered last Friday. I feel so sorry for the people that have this post office, too bad they can't be more like the nice folks at my place. The recent reviews match their service.
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July 2024 by Craig Baiter
The people that work here are plenty nice but I have never had mail service this bad. Me and my neighbors are always exchanging mail and packages delivered to the wrong addresses. Mail holds always end up being indefinite until I go to the post office. Packages sit stuck as 'out for delivery' for days. Packages that make it to Greenback somehow end up in another state before being delivered... It goes on and on.
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June 2024 by Surfer Wolf
Service was good until a few years ago. Now I'm lucky if my packages get delivered at all. Carrier won't even bother dropping off anything; claiming the mailbox or driveway is blocked. When you call in, the clerks are rude. In my opinion, they need to do a much better job than what they're doing now.
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January 2024 by Theresa Spears
I had to write a review on the Greenback PO after seeing negative ones. They are not perfect and over worked but Danny has always been helpful. Mike Carr the OIC has worked tirelessly to get mail and packages out when carriers quit with no notice or others on vacation or out sick. Give these people a chance. This team is a lot better than when the old post master was there but never worked. Chandra, another OIC came in and cleaned up a lot of old PO terrible management. I appreciate what they do now have to deliver the Daily Times.
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December 2023 by Jennifer McKnight
The worst post office I’ve ever dealt with! They are currently holding our mail and it was supposed to be delivered 3 days ago and we haven’t received it yet but they did leave a slip of paper with a QR code that doesn’t work, even when I called the 800 number she couldn’t get it to work either so I guess our only option is to drive down there and pick it up. The only plus is Robin, she actually works, takes pride in her job and interacting with the people in this community. She is most definitely an asset to this ridiculous post office!!Edit- I feel I need to add- my husband went to this post office and picked up all of our packages, he thought but after checking, I’ve realized there are several packages that we didn’t receive and now are out quite a bit of money, even though somehow on the post office’s end it was scanned and put delivered?? Yet they did not give it to him. Just ridiculous, do your job!! Answer your phone when I called you 5 times and you just kept hanging up on me instead of simply just doing your job! Get someone in here that actually wants to work!! Ridiculous…..
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October 2023 by Blake Holder
Drove all the way to the office to drop off a package at 8 when it says they open online just to find a piece of paper tapes to the door saying they open at 9. If you change your hours update them online!!
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May 2023 by Rebecca Elliott
If you drive all the way down there the staff inside has always been very kind. However, if you are on the route of one of their lazy drivers, your packages will be left on a row of mailboxes or on the ground at the bottom of a hill, where your son's birthday present will be stolen!
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April 2023 by Rebecca Lee
If you drive all the way down there the staff inside has always been very kind. However, if you are on the route of one of their lazy drivers, your packages will be left on a row of mailboxes or on the ground at the bottom of a hill, where your son's birthday present will be stolen!
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April 2023 by Rebecca L.
Packages are stolen because the driver is too lazy to bring packages to the door. The driver has on more than one occasion placed packages at the bottom of the hill on top of a row of mailboxes or has placed them on the ground underneath the row of mailboxes. Thanks to their laziness and complete ineptness on this more recent delivery, our son's birthday present was stolen and could not be replaced before his birthday.
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February 2023 by Trish Stinnett
Quick quiet post office
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February 2023 by trish stinet
Quick quiet post office
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July 2021 by Kim Bull
We've always had positive interactions with the staff at this postoffice. Our rural mail carrier, Kim, is the absolute best!
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December 2019 by Caitlyn Hayes
They don’t help you at all! They lost my ID and the lady wouldn’t even go look to see if she had it in the back just because they where about to close
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September 2018 by Cody S.
This post office is... A post office. The staff is usually wonderful. Every now and then you get a rude worker covering for one of the regulars, but that's not this location's fault.
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September 2018 by Teresa Goddard Rocco
Great service
