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May 2024 by Jenny Alzate
Went inside to pick up medication and was in line for about 15 minutes. Person in front of me took very long time and there was no one else to assist.
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May 2024 by CARLA RENEE SPEAKS
I love the pharmacy here. I got a follow up covid vaccination in it and was pleased one hundred percent.
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February 2024 by Hope Hiester
Horrible pharmacy. The pharmacists/techs are rude and unprofessional. Multiple months I have been notified that my meds are ready, only to find they are out of stock/delayed when I get there. Even when it comes to serious medications like heart medicine, they refuse to fill it on time or care. Called today asking about heart medicine that wasn’t filled, even though it was on auto-refill, and the lady angrily said ver Batam “well it’s their fault (my specialist’s fault) and not ours” seriously? How unprofessional and uncaring can you be?
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February 2024 by Zach
5 stars because every visit to this Walgreens has been wonderful. Ashley and Nick in pharmacy are amazing. Pharmacists also. Extremely nice and helpful staff, front and pharmacy included. The pharmacy is clearly overwhelmed with work and they still do everything they can to help. It’s clear that some of these reviews for the pharmacy are bogus, and left by people who are mad over things that are absolutely out of Walgreens employees control. It’s important to understand that doctor's offices, insurances, and manufacturers of medications have a huge role in your prescription pickup. 10 fold over the pharmacy tech who filled it. Medication is on back order now more than ever, and doctors offices don’t reply to pharmacy inquiries. Be patient, and understanding, and don’t get mad at the people trying to help you just because you’re upset. Also, the one star reviews stating they got a text that an RX is ready, drove there , and it wasn’t.. the text most likely said “RX available for refill, please reply”. people don't read thoroughly anymore. I use the text service and Walgreens app, and if you actually pay attention and read things all the way, it works great.
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December 2023 by Teresa Jones
I had an online delivery order that I bought 35.00 worth of items to get it free. They left out an important item that I needed and I know they had many brands of substitutions. I called and spoke to shift lead John. He was rude and never apologized.
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December 2023 by Laura Bryant
The pharmacy technicians keep answering and then hanging up or putting me back on hold immediately after saying how can I help you. What the heck.
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October 2023 by Amy Soucy
Pharmacy is not answering the phone. There are only two people in the pharmacy. It is pretty irresponsible that a company that has taken the responsibility of providing a communities' medications can't be depended on. We have enough difficulty with the supply of it. We don't need additional challenges with it getting distributed.
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August 2023 by jordan gilliland
I have had multiple encounters where the pharmacy has been unprofessional and unable to get my prescription filled though I was notified three different times that it was available. I drive 30 minutes each time to get it filled. They tell me that the doctor hasn’t approved it, but after each visit to Walgreens I called my doctor and it had been approved for a refill. Then this fourth trip, I’m given the wrong prescription after specifically giving my prescription number, name, and mg dosage. Absolutely ridiculous. Then when going to pick it up the next day the pharmacy manager Molly was rude over the phone and in the drive thru. She made me give her a reason for no longer taking the medication. Is that a HIPPA violation, or just completely out of line? When arriving the fourth time I was greeted by Madison and she refused for close to five minutes to give me the managers name.I’m in shock and awe. I will never use this location again. To top it all the manager of the pharmacist, Molly stapled my debit card where it’s no longer useable.I had to go back to the store to see if it would work. She apologized for accidentally stapling my card with a smile on her face and said that there was nothing she could do. Then they contacted my doctor to say that they no longer have a prescription that’s actually already filled.Please avoid this place and I hope this store gets it together. People shouldn’t be treated that way and their health is important to them even if it’s not important to you.
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June 2023 by Zachary Reshovsky
This place is ABSOLUTELY TERRIBLE in terms of customer service and should be one of the first to close or be restocked with better employees. Came here with David a friend and we both thought this place has really bad service.I am considering a complaint. It was that bad.
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May 2023 by Alexzander Estep
Recently, I had the pleasure of visiting my local Walgreens store, and I must say, the experience exceeded my expectations. From the moment I walked in, I was greeted by a friendly and attentive staff. Carla and her team went above and beyond to create a welcoming atmosphere. Their kindness and professionalism were evident in every interaction. They took the time to listen to my needs and provided helpful recommendations. Whether it was locating a specific product or answering questions about medication, their knowledge and willingness to assist were truly commendable. The store itself was impressively clean and well-organized. The shelves were neatly stocked, and the aisles were free from clutter, making it easy to navigate and find what I needed. The overall layout of the store was intuitive, enhancing the shopping experience and saving me time. What struck me most was the genuine care the staff showed towards their customers. They treated everyone with respect and empathy, going out of their way to ensure customer satisfaction. This level of exceptional service made me feel valued as a customer, and it's clear that fostering a positive environment is a top priority for the team. I must highlight the dedication of the entire staff, not just Carla. Each team member I encountered was friendly, knowledgeable, and eager to assist. It was evident that they took pride in their work and genuinely cared about the well-being of the customers.Overall, my experience at Walgreens was outstanding. The kind and wonderful staff, led by the store manager Carla, made my visit memorable. The store's cleanliness and ease of navigation further enhanced my satisfaction. I highly recommend this Walgreens location to anyone in need of excellent service and a pleasant shopping experience.
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May 2023 by Thomas Strickler
The worst service ever if you have to go through through. Two cars in line with a 20 plus wait.
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April 2023 by Bob Jones
Good luck ever getting anyone at the pharmacy on the phone! Their stores are always out of stock on everything, I would try a different company!
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March 2023 by John Hames
The store wants you to use the online ordering and pick up option, but there's never anyone at the counter to get your pickup items to you. Never. So you have to go around the store searching for someone because there's no button to push to page anyone. Or you have to holler across the store which is what I chose to do.Then the lady that came didn't know how to do a pickup order. And the young man on his phone finally came up and took care of it. I could have easily gone through the store and grabbed the items and been gone before all this process worked its way out.Then as I came out to my car and noticed broken glass in the parking lot, cigarette butts everywhere. This store is definitely in decline, although it appears to be one of the busiest stores in the city.The photo I attached is just one tiny area, but you could probably fill up a 55 gallon drum with cigarette butts.
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March 2023 by Katrina Dykes
I gave 5 stars but I go to this store every week. The pharmacy is a little hard to deal with, my meds have been out several times but lately that problem has been fixed. I've been going here for close to 10 yrs now n it's a great store, you just have to make sure your meds are done before you go to pick them up. They have good deal on there vitamins too. And most of them are very friendly n helpful.
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March 2023 by Tonya Waldron
Month after month it’s a nightmare to get my prescriptions filled from here. They send me texts saying it’s ready, I get there to pick up and it’s out of stock. Then they have to order it which then puts be out of medicine . What makes it worse is they could care less and say maybe you should go to a different store. This is a serious problem. You are messing with people’s medication. No pride in doing your job and don’t even try to sympathize with customers. But I’m sure if it were their medication it would be available every time. Sad that people don’t do their jobs anymore. After this month I won’t be going back here
