First Bank and Trust Company is a relationship driven and community focused financial institution with many full service locations. It provides personal and commercial banking products and services, including business accounts and loans. Customers describe the staff as wonderful, helpful, friendly, and knowledgeable. The bank is noted for working with individuals regardless of credit history, giving them a chance. It offers the flexibility to bank in person or online. Customers express strong loyalty, often driving extra to visit their preferred branch. Overall, it is described as an awesome bank with awesome people.