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“Always good deals for brand name products. Only issue I have with this store is that it’s so tiny. There isn’t a lot of room to even go down an isle must less turn around. They need a bigger store for sure. Every other dollar general has either gotten a facelift or a completely new store, but this one hasn’t. Friendly employees for the most part and clean.”
“Was in the area for vacation and visited this store. Shelves were stocked, aisles were clear and staff were super helpful. By far the BEST Dollar Tree I have ever been in.”
“We went here for Halloween stuff, but the section was super small! We did get a few items, but I really wish there was more Halloween instead of some of the isles being Christmas.”
“Ah the dollar and a quarter to 5 bucks store, I frequent this one for the friendly service and impulse purchases. The only thing that ever spoils a trip is horrible other people. I've witnessed people using coupons or complaining in a long line. It's the dollar tree grow up and be thankful they don't have a long stick to bust over your empty head. Also very clean store.”
“I love going to this store.. the employees are nice. Well at least some of them are.. everything is clean and not thrown all in the floor like some of the other dollar trees I've been to..”
“This Dollar Tree has a lot more on the shelves than the Elizabethton Dollar Tree. They have a whole aisle of crafting supplies unlike elizabethton's Dollar Tree.”
“Had a wonderful experience in here today. Got to meet with a great friend, mentor Logan and get some groceries today. Their canned food selection is amazing today. #ShoutouttotheamazingladiesNakitaRoseanne they are very helpful, friendly, courteous, and very polite and patient to help their customers. Thank you all for the experience today.”
“There were a few occasions when I didn't have enough money to pay for my groceries. The woman with the stylish glasses, which change each time I see her, kindly told me not to worry and offered to cover the remaining cost.”
“Also greets me when I walk through the front door, an if they see me struggling they come ask me if I need help! All dollar general stores are basically the same stuff it's the people that make this one so great!”
“Great experience with new manager. I am glad they have someone who will keep the shelves stocked. Previously I would have to wait days, weeks even months to find one thing. (I would obviously just go to another store) but hopefully with the new manager, things will run smooth. Plus, it's convenient . Always in and out. Never s long line. And when there is , you are checked out quick. With a smile!”
“There is two employees that work here that deserve a raise AND SO MUCH MORE,The beautiful blacked haired girl has always helped me when I come in with my children, she always has a smile on her face and I've never seen her be rude to a customer, and then the amazing man with long hair who has always been sweet and asked me how my day was, find items I couldn't find and he even helped me pay for me food when I was $1.00 over. I know dollar general gets a lot of hate but these two employees are amazing, I wish I knew there names but ether way keep up the good work, y'all are amazing .”
“They're getting better the last time I was there people are rude but this kind of store was little cleaner and the people that were working were nice and friendly”
“I go to the Dollar General a few times a week. I don't always go to this location as there are many others in the area. However this location has become my go to. This is the newest Dollar General that I know of within the surrounding area. This is considered one of their bigger stores, as they carry more stock than others. The workers are helpful and kind 99.9% of the time. They have new deals every week that you can view online or in a few weekly sales paper issues that are free and in view when your walk in. They accept cash, credit/debit , and SNAP/EBT. The only thing I can think of that might effect people is if the right item is a good deal that week they will probably sell out. For example last week they had 2-liter Mellow Yellows for $0.85 cents a piece. I went to 4 different Dollar General stores, but all were sold out.”
“I shop DG a lot.... Today was my first visit to the Broadway store. This store was great! Clean, organized, friendly staff. This store is a model for other DG's to strive for. Definitely will shop here more!”
“I absolutely love this store. It's always clean, the shelves are well stocked and the customer service is the best thing of all. Everyone is always kind and helpful. This store in my opinion is the best of the Dollar Stores in Kingsport. I would highly suggest it to anyone.”
“Never any issues except....why DG corporate don't keep extra employees just to stop shoplifters! That seems to be an area corporate doesn't care about.”
“I love the dollar tree. Although they are carrying nicer items then they charge you more for them. I will say that the one on West Market doesn't have a big selection like the one on North Roan Street. I recommend going to North Roan as opposed to going to the one on the West market. I went here not long ago and they refuse to help me or assist me to find anything. I simply asked for one specific product that I know they had carried at one point and both employees said they didn't know instead of showing me something similar or trying to even help me look for it they just completely ignored me. It appears to me that they just didn't want to do their job. Because of this, I will not go to this particular store I will go to the other one now.”
“On Saturday September 23rd Around 10am I was here off Broadway and Can I just say that Amanda was such great help! She helped me locate and find everything I needed. She was very polite and friendly! Thank you Family Dollar for placing such amazing staff at this location. I will definitely do business again!”
“It is a Family Dollar. They have typical dollar store items.I've gotten a couple of pairs of plus-sized leggings here that haven't given out yet, which is impressive.I don't know how, but the parking lot will be empty when I walk in, yet when I go to get in line there are six people already waiting. Also, the cashiers are always stocking, so they're not at their registers and you always have to ring the bell to summon them.I once bought a box of tampons here that only had six instead of the full box, and they refused to exchange it. Probably because anyone could empty half the box and bring it back claiming it wasn't full in the first place. It irked me then, admittedly a little still, but not enough to stop me from shopping there, because it's close and convenient.”
“Nice employees for most part. I think lots of shoppers forget this particular "dollar" store because 2 or 3 others incorporate word "Dollar". But they offer good variety of products and pretty easy to go in and checkout.”
“What a perfect time to tell a Chrismas story...... This evening I went to the Dollar Gereral at 1033 Home Depot with the hopes of finding a Chrismas tree, I saw one on display at the window, it was 4 ft tall. I walked in to ask if they had anymore and was told no, I asked if they would be willing to sell the demo and they said no again, but it seemed to bother them that they couldn't help, without me seeing it as a problem, I asked if they would sell it to me for 25.00 and they said they would call the manager, to my surprise, the answer was YES! I was so moved because I had looked for real trees, but this year they were far and few between. It wasn't just the fact they were going to sell it to me, but the enthusiasm they displayed while boxong it up, the kindness they showed was immeasurable and I was totally moved by it that I started to cry. This year has been tough for everyone, and what I learned in the particular with Dollar General store was that kindness still exists, the love and humanity these 2 ladies displayed was almost unreal, because during these tough times, many people have forgotten how to be kind. Their names, and don't forget it, are Amiee and Crystal. Even though kindness has been hard to find, we must always remember that it still exists and God is always here with us, just look with an open heart, be kind yourself and to others and you will be surprised that it really is all around us! Thank you Amiee and Crystal, this is an experience I will never forget!! Oh and through their kindness they sold me the tree for 7.50!!! I will never forget this day at Dollar General, and what Amiee and Chrystal did for me...Remember, kindness is everywhere, you just have to open your heart :)”
“This store on website says it's open till 11 but when I went there tonight got there at 9pm and it was already closed on the door it says they close at 9pm everyday so if ur going here or any of the others keep in mind it closes at 9pm not 11pm that's all and I love shopping at these stores there are some great deals here as well”
“The cashiers are rarely wearing their masks correctly. I worry about them. One of the places I see people most not wearing mask and not respecting the distance recommended.”
“This Dollar General gets a bad rep because of where it is located, the staff are always so nice and are very eager to help you get what you came for.However the stock lacks but there isn't enough employees to stock”
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“Popped in 3/7/24 to return an item. The gal working the register was very sweet and kind. The return was quick and easy. She was knowledgeable about the store and was able to answer my question about airing up balloons in the future and how much is costs. Nicer than other DGs I’ve been in :)”