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February 2024 by Ashley Mohr
They must be buddies with Baymont they wouldn't even unlock the door for us to come in! We just wanted a place to sleep a few hours. Luckily Red Roof Inn across the street got us a room.
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January 2024 by Christina L
The room we had was clean. You can tell it had new carpet. The bathroom smelled of smoke though. The food was a very small selection missing the basics like toast and muffins. Twinkies are not a breakfast food. At least they had breakfast sandwiches and waffles. Each individual we interacted with was friendly and accommodating.
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January 2024 by Rebecca Campbell
This Quality Inn has been our go to when visiting Nashville. Its a quick drive downtown.The gentleman working desk during daytime is so nice.The rooms are clean, beds comfy. Always a pleasant stay.
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December 2023 by Chance Eblen
The lady at the front desk was extremely rude during night shift and I suggest she learn what "hospitality" means. That is why my rating is 4 stars and not 5. But other than that we had a great stay.
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October 2023 by Craig Willemsen
We stayed here for several days, attending a conference nearby. The desk service people were very nice, especially the morning breakfast lady: she always had a smile to greet you in the morning. The room was exceptionally large: even with a king bed, there was lots of free space to move around. The only thing I did not like was the sink was outside the bathroom, which meant that if anyone uses the sink while you are sleeping, the light will shine into the room. The bed was very comfy, floors were clean. Breakfast was average: yogurt, cereal, waffle maker, bananas, small muffins, plus sausage croissants which did not look very inviting. Lots of coffee, though.
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October 2023 by Celina Fields
we arrived with reservations at 1am. first off could not even get into the lobby, the door was locked and I had to talk to a guy through a window. I am left standing at the window, on crutches while he takes my ID and Credit card and comes back 5 mins later with a paper. he shoves it through the window and tells me to sign and initial. he did not even confirm pricing with me, I had to ask and verify cost. after I sign is when he tells me he only has rooms on the second floor. again, I am on crutches, and there is no elevator. room was ok, beds are small but comfortable and there was what looks like milk splattered all over the TV. In the morning, my husband goes down to get breakfast and bring it to me and a cleaning lady tells the guy at the desk who proceeds to run over and tell my husband he can not take the food out of the lobby. he tries to explain that the stairs are hard for me to do but they don't even listen. then they both stare him down and watch him like a criminal for the remaining time it takes for him to get coffee to make sure he doesn't bring me food! I tried to call the office to explain why I didnt come down and to try and resolve the issue/misunderstanding and there was no answer. absolutely disgusted by the treatment here! corporate will be getting a phone call next.
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August 2023 by Janet Boshell
I have stayed at this location a couple of times before and enjoyed myself. This past weekend, however, I noticed urine stains on the mattress cover. I brought it to the attention of the front desk and was not offered a partial refund or anything. It was very unhygienic and I do not feel they realized just how unsatisfactory this was. I will not return to this hotel.
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August 2023 by Janet B.
I have stayed at this hotel a couple of times in the past and enjoyed my stay. This past weekend, however, I was very disappointed with the unhygienic condition of the mattress cover. I requested a partial refund from the location and from corporate, however that was not offered. Breakfast area in lobby is very clean though.
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August 2023 by Ashton McGary
Absolutely disgusting do not stay here. I booked a room with my husband and two toddlers. After checking in and entering the room I knew we would be leaving. Carpet was wet, sticky and full of stains. The room smelt horribly and was damp. Front desk refused a refund of course but 0 chance in hell that I was staying there with my children.
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June 2023 by RoseEllen Roberts
I request a different room due to be allergic to cigarettes. Due to thay I am unable to hand the lingering cigarette smell on the second room (still smelling bad) I checked the ac vent filters and they has a half in of black lint I cleaned one and the second one showed the front desk. They cleaned the second one. The only chair in the room was broken and bent and extremely filthy and very old and used with blackened fabric. Room was vacuumed but not cleaned. Idopped my ring, so I had to get a flashlight ? and saw a small trash full of trash behind the TV, I had experience at other Quality Inn, this was the worse I have ever been at, Nothing looked maintained. Four of us got a 2 bed room my 4 year old was unable to use the bathroom in the lobby even though we had the day before. While our room restroom was occupied by Mom.
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June 2023 by Jane Coleman-Howard
Room was right next to indoor pool. Offered breakfast in the morning which was phenomenal and the Lady running it was very sweet and patient. Thank you for teaching me how to make a waffle??Rooms: Were very clean and bed was so soft you don't want to get out of it?
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June 2023 by C. Vigi
Upon entering the room it smells of too much air freshener being used to try to mask the fowl mildewy odor coming from the air conditioner.Towels were very soft, and the shower was nice and hot after being in the cold pool.Plenty of strong coffee, juice, yogurt, breakfast sandwich, twinkies, cold cereal, and self service waffles. Area was very clean/tidy.Noteworthy details: Needs carpet replaced.
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June 2023 by Jennifer Newbury
It was a pretty scary place to stay to be honest. It was more like a motel than a hotel. I’ve never stayed at a quality inn like this one. I honestly wouldn’t stay here again. The people were very kind though and they had free breakfast. It was a quick stay while driving home from Miami so it was doable.
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May 2023 by Rob Snowden
The only issue we had (and it’s important) was that every morning around 6:00 big pickup trucks warm up for several minutes. They back in to the parking spots and our room would fill up with exhaust fumes. Other than that our stay was pretty good. But I can’t recommend this motel and won’t stay here again because of the fumes. They should post a sign saying “Do not back in to parking spaces.” Lots of motels have those signs.Nearby activities: Restaurants
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May 2023 by Kaitlyn Henson
The room had very obviously not been cleaned before we checked in.The comforter and sheets had a cigarette hole burned all the way through to the mattress. There was hair everywhere and it smelled like sewage. When we spoke to the front desk about it, she argued with us and said it was definitely clean and that there wasn’t anything she could do for us. 10/10 do not recommend.
