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October 2023 by Ignacia Angel De Onate
Kim Is very good. We always go to her.
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September 2023 by Janaie Sandoval
Walked in to try to get my hair done and they brought the stylist out and she took one look at my hair, began to chuckle and informed me that she didn't know how to do my hair and so i was turned away. I'm black and just wanted a wash and style. :( #Goodlettsville
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June 2023 by Shelby Bergquist
Kim is the absolute best. She has been doing (fixing) my hair for 15 yearsServices: Hairstyling
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April 2023 by Faye Byrd
Had a wonderful experience with Ms. Cassandra!!! She was able to give me the exact highlights I wanted.
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October 2022 by Rachael
I initially requested a wash, silk press, and cut when I called to book. I got my hair done on 10/24. My appointment was at 2:30, but I checked in around 2:15ish. My appointment was booked with Candace, and I had no idea who she was or what she looked like because she never came to greet me. Finally she acknowledges me after she ran 30 minutes over my appointment asking what kind of style was I getting? I showed her the picture, and then I noticed that she had someone sitting in her chair overlapping my appointment time....TOTALLY UNPROFESSIONAL not even an apology. She told me to come back so she could wash my hair while the other woman was still waiting for her to wet the ends of her box braids. Once she shampooed my hair she told me to sit in the next chair, and I sat there for another 20 minutes while she chatted with her other client on my time in the process of dipping her ends. When she was doing my hair she, and I had somewhat of general conversation while she also engaged in conversation with another stylist. I guess she felt comfortable enough to say certain things in front of me which I thought nothing of, and just carried on. Once she was done styling my hair she began to take the cape off. I was baffled, and asked her, "What about my cut?" I also asked, "Did my ends atleast need to be trimmed?" She told me, "No because my hair was healthy." At checkout I was charged the full $100 eventhough I never received a cut, and I tipped her. How crooked to charge me for a service that I never received. It didn't dawn on me until a few days later that she overcharged me because I had actually booked an appointment for my daughter that following Saturday at 1:30 PM for the same price. My daughter, and I arrived to her appointment at 1:10 PM only for me to see that Candace had just started on someone else's head. It appeared that she was getting the two strand twist with her natural hair. We sat for over an hour, and Candace not one time came over to greet my daughter or apologize for once again being unprofessional. Another customer came in, and wanted to book so Candace proceeded to schedule her at the front counter. In the process of talking to my daughter I let a curse word slip out, and Candace instead of servicing the customer at the front counter felt the need to look at me sideways while saying, "Language" as if she was trying to put me in check. I guess she expected for me to be quiet due to other people being present. I looked at her, and asked, "Who's listening, and who's business was it?" She responded by saying, " I can hear you." I told her, " It's called eeaves dropping, and who cares?" Instead of worrying about a conversation with my daughter she should've been a woman of integrity/profession, and acknowledged that she was in the wrong. My daughter was so uncomfortable until she wanted to leave. Upon walking out I told her, "To cancel the appointment because she was unprofessional from the start." She not one time tried to rectify the situation just responded by saying, "Okay I will, and even tried to dismiss me by saying, "Have a good day." I immediately shut her down, and told her to ,"Stop talking to me", because for the sake of my daughter she was spared being cursed out for her disrespect after how we were treated!Services: Hairstyling
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September 2022 by Betty Scott
The assistance’s !!! they are always trying to make sure shopping at JCPENNEY is a great experience and keep you coming back.
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August 2022 by Laura Wallace
Candace is amazing. Very personable and compassionate about her work
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June 2022 by Jeff Dale Ernsberger
Store was depressing, looked like it was going out of business. Shelves empty, nothing enticed me to buy.
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May 2022 by Julia Annin
Came in to get a haircut that I booked online. Got there early and they told me they were about to close and couldn’t take me. Never coming here again. Not worth it. ?
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May 2022 by Chris Wilbur
Closed a little less than hour before scheduled time...Never corresponded back with me on my appointment so when I got there they were getting ready to walk out the door. Customer service went from decent to terrible all just in a matter of a few hours.
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May 2022 by Autumn Nichols
I was going to go there called and got a quote on my hair and they told me $100 an hour and it was probably going to take up to 5 hours
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May 2022 by Meme Brame
Amazing service and nice staff even when they're busy they make sure you leave satisfied
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May 2022 by Becky Peterson-buie
Stylist was knowledgeable and friendly.
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April 2022 by brenda heisler
I love this little salon. Deborah is just the best. When I asked her not to cut much off of the length because i'm trying to let it grow longer...she did exactly what I asked
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November 2021 by Tanya Vanlew
They are very nice in here and they have an excellent Master stylist named Jennifer Newcomb
