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April 2024 by kaylanbright bright
I would like thank Mrs. Pam at the main st Goodlettsville location is wonderful and she always goes above and beyond with helping me . she has wonderful communication and also reaching out to me I’m a timely manner . she always does her best with great customer service and I appreciate this woman so dearly . She a hard working woman .
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March 2024 by Elizabeth Friedrick
Great experience, the manager Pam is very helpful and knowledgeable. I have indoor and everything is clean and bug free. Units come with a free quality lock!
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March 2024 by Jeffrey Turner
Miss Pam was amazing, the unit is clean, secure and convenient for my location. Great experience!
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March 2024 by Stephen Bloodworth
I had a wonderful experience. Pam is amazing, she made the whole process go as easily as possible. The facility was clean and easily accessible..
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March 2024 by Brent Miles
Had a fantastic experience. Friendly staff, convenient location and quick, painless move in. I even got my first month free. A+
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February 2024 by Garry Robinson
Pam was excellent. Very friendly, professional and most helpful in obtaining unit we could best use. Efficient check-in and unit was cleaned and ready to go. Will rent here again.
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February 2024 by Belinda Cameron
The manager on site was awesome!! Very knowledgeable kind helpful and informative!! She walked us through every step and represented you company with a spirit of excellence!!
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November 2023 by Nicole Montagnier
Pam is so very helpful and kind! We need more people like her in this world. Thank you for all you help.
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July 2023 by Jorge Aguayo
Pam was an amazing person who answered all my questions and got me set up very quickly. She even went above and beyond and called me to let me know I didn’t properly secure my unit one day and I appreciate that she did that. Overall, very happy with the service here and the storage units were good quality and priced really well.
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July 2023 by Google user
Pam was an amazing person who answered all my questions and got me set up very quickly. She even went above and beyond and called me to let me know I didn’t properly secure my unit one day and I appreciate that she did that. Overall, very happy with the service here and the storage units were good quality and priced really well.
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July 2023 by John Marshall
Pam is fantastic to work with. Great personality, knowledgeable and efficient with paperwork. This is my 3rd storage locker I've rented there because of her great customer service and the niceness of the facility. Thank you??
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June 2023 by Kristen
Pam went above and beyond to make move in an easy and straight forward experience! Very patient and helpful. And the location feels very safe and secure. Would recommend this place! (And as a first time storage unit holder, she gave many pro tips that were much appreciated!)
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June 2023 by Scott McWhirter
Really bad experience.Called rented a storage unit. Get to the facility at night about 8:30. Not well lit in the slightest. Difficult to find. Drive up to the gate. Code doesn't work. Just happens someone was already in there and let us in after they figured out code didn't work. Almost no lighting in there. Difficult to find the unit. Closes at 10 since we wasted so much time on trying to get in didn't get to make the second load we absolutely had to make. Instead now have to come back over an hour drive, one way, to drop the rest of the stuff back off on a different day. More expense, lots more gas money, wasting our time. No customer service answer.. Had to leave one star to be able to leave the post. Issue still not resolved. Property manager did not resolve the concern.
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April 2023 by Alexis Belezos
Pamela is so great! Have only reserved havent checked in yet but feel comfortable so far!
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April 2023 by Jennifer Wiggins
Ms.Pam , showed awesome customer service, explain everything I needed to know , all around a sweet GODLY lady
