The UPS Store #3395in Germantown offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is known for its friendly and professional staff who provide exceptional customer service. Customers consistently praise the staff's kindness, patience, and efficiency in handling their needs, whether it's returning an Amazon package or completing various transactions. The employees, such as Mariyah, Jocelyn, and Amaris, are described as greeted with smiles, multitasking seamlessly, and going above and beyond to ensure a positive experience for all customers. The store's welcoming atmosphere and quick service make it a go-to destination for the local community.
Staff are always courteous, resourceful and very helpful. Waiting time is reasonable. Store is always organized and neat.
July 2025
The entire staff is always so nice! I came in today with so many returns and Jocelyn was patient with me and extremely helpful and kind. This will always be my go to UPS store.
June 2025
Great staff, knowledgeable and friendly. Highly recommended supporting this store.
