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December 2024 by Lll
I am writing to express my deep concerns regarding the conduct of the stern echo department manager and the impact it has had on both myself and the department. One of the most troubling incidents occurred during a performance review. She submitted a review that contained false and misleading information, which was included in my file without ever being shown or discussed with me. I was completely unaware of this review and had no opportunity to address the inaccuracies. This dishonest and unethical behavior has damaged my professional reputation. Moreover, she has brought me to one of the lowest points in my life. She openly told me that she was going to "make an example" out of me, and since then, she has consistently tried to undermine me and push me out of the company. Her actions have caused me immense stress, and her attempts to fire me have been relentless and unjustified. Since she became manager, the turnover rate in our department has increased significantly. The environment has become toxic, largely due to her favoritism towards certain employees and her mistreatment of others. Those she favors receive special treatment, while those she previously disliked prior to becoming a manager are subjected to verbal abuse and hostility. This behavior has only intensified with her increased authority. Additionally, she goes out of her way to publicly embarrass employees who are not part of her "favorites." This targeted mistreatment creates a culture of fear and humiliation, making it difficult for many of us to perform our jobs with any confidence or motivation. I strongly urge Human Resources to take immediate action to investigate these issues. The department's morale and overall productivity have been severely damaged under her leadership, and the company deserves better than the toxic environment she has fostered.
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August 2024 by David King
I am a patient and I live out of town and need a pulmonary test, well I must say that Mckenzie was so nice and was so helpful she went above and beyond my expectations and got my appointment close to my home and saved me a long road trip.I would also like say that Dr.Klemis is great and has a great nurse practitioner and nurse very nice and helpful.
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August 2024 by Michael Emory
My last visit I got the impression "you can't know anything". I have looked at side effects, I asked reply " that's not a major". Have fallen 6 times " get a walker". I worked with my hands all my career now it feels like I have a cactus in my hands. Have had shoulder issues since defibrillator replacement and left hand feels like a stake is being pushed into it. At yleast look at the combination of medicine prescribed. Yes I am diabetic type II controlled no eye or foot issues. I 78 and feel you don't care. I read and research Mayo, Johns Hopkins for my questions. I feel I may need to change. Again not pleased!
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July 2024 by Mike Pearce
They are so overbooked and force you to wait in a comfortable waiting room to start and then take your vitals and force you to sit in a crowded small uncomfortable waiting room. I sat there today for 1.5 hours. Then was told it would be no time when I got into a room. I have been waiting in here for 45 mins and still no Doctor. These guys seem to be chasing insurance claims galore with no thought to patient rights.
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April 2024 by Marian B.
Yes, Dr. Gubin and his front desk staff was a total angel. The wait time wasn't long and the environment was pleasant this morning. I thought the quality of care was excellent. I was seeing my cardiologist for a follow up appointment this morning.
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February 2024 by Janie Ross
Always great service. Dr. Otten is excellent! Nurses so kind. Lab is also wonderful. So thankful for great doctors.
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February 2024 by Joe Miller
I had a problem with my lab results not showing up in my FMH portal. Latoya in Medical Records got me a copy the same day I reached out. Thanks Stern for continuing to take my health seriously! Y'all ROCK
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February 2024 by Kathy Vando
They are so efficient and timely and I felt they really care. Dr Gubin is wonderful and the staff as well. Went in for the first time and they got all the tests they could in. Thankful I found them
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January 2024 by Billy N.
I wanted to change cardiologist too one that was closer to where I lived so I found stern cardiology and doctor Yedaplati. On my first visit without having reviewed my medical records the doctor started to prescribe new medicine. I told the doctor I would be more comfortable if she would review my records before adding additional medicines to my regimen. I waited for some time and Corresponded Thru the portal and was told they were reviewing my records. I finally got tired of waiting and got a little snippy with banners so when I had my next general practitioner visit my Blood Pressure was very low and he told me to call my cardiologist. I called doctor y and she berated me for how I talked to her nurse and was more concerned with that than with my medical Dilemma at the time. the last conversation I had was for me to stop taking all heart medication. She continued to get on to me about my Conversation with her nurse rather than worry about my heart issue that was ongoing. The next message I sent was to apologize to her nurse. after that I was removed from the portal apparently fired from being a patient without being told and now the records that they said they were waiting for they do not have. I would strongly research the Stern group and doctor Yed before ever using these people
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January 2024 by Kathy V.
saw Dr. Gubin for the first time on Friday. the Dr. Gubin and staff were wonderful. they were caring and efficient. got me back right away and ran as many test as the could. very thankful I found them. definitely recommend
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November 2023 by Wayne Ferguson
I had the "nuclear treadmill" diagnostic study yesterday at the Germantown location. It was an outstanding experience! All the employees were so kind and concerned about me. I did not wait long at all during any portion of my visit. Everything was fully explained at each step of the visit, and I was always asked if I were okay. I was very impressed with how smoothly the entire processed moved and how every employee seemed constantly on task. The employees seemed very happy to be at work - and that is always nice to see! I highly recommend this location for diagnostic studies.
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November 2023 by wendy davis
You wait but it is worth it. Dr. Addington investigated my unusual problem carefully. Excellent.
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September 2023 by Maureen Barnett
2 times I have come for an appointment for tests and was told I was not there at the right time even though they called the day before- plan to wait
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September 2023 by Bill Moody
Love Debbie Turner!
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July 2023 by Amanda Beckham
Dr Edwards is a lifesaver. He is very knowledgeable, kind, and compassionate. He has done 2 ❤️Caths on me and both times he made me feel very comfortable, both physically and emotionally. His nurse is AMAZING. Leigh Ann (sp??) calls back in a timely manner and always takes the time to make sure allmy questions are answered. I would recommend Stern to anyone needing a cardiologist.