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April 2024 by Ronnie Huddleston
Great!! Matt did a great job!
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March 2024 by Candace George
Went shopping today at Mattress Firm in Forest Hill shops in Germantown, TN. I was looking for a queen mattress, springs, frame, pillows and mattress protector. They had a great sale on everything. 60 per cent off! Matt was working, had me try out several mattresses and pillows and I purchased on the spot. He knows the products well. I will have it delivered in a few days. I left a happy customer!
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March 2024 by Wendy Sosa
Amazing customer service. They new their products and explained everything really well
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March 2024 by Latrese Sconiers
Laith took him time helping me. Made it an personal experience for me
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March 2024 by Lori Cook
Very good experience. Knowledgeable salesperson. She helped us get the best price and best quality.
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March 2024 by Accounting Magnolia
Matt provided an amazing customer experience in helping us find the best mattress.
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February 2024 by Amy Sullivan
We were fortunate enough to have Colby guide us through the process of purchasing a new mattress. He asked us several questions about our sleep habits and encouraged us to try several different mattresses. Colby was extremely knowledgeable about each mattress and he was super helpful. He was patient with us and it was important to him that we chose the right mattress. His hard work paid off and we couldn’t be more pleased with our purchase. Thank you Colby for being so good at what you do and representing your company well.
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February 2024 by Deana Brunjes
It has been a long time since I bought a mattress and a lot has changed. Aryel was very patient and helpful. The experience was excellent. I hope the matress is as good ?
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February 2024 by Pat DiBlasi
Colby went out of his way to keep track of out of stock inventory and notified me immediately when it became available. Excellent customer service!!!
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February 2024 by T Pruitt
The service that I received was outstanding. The knowledge of the associates was fantastic and were able to help find a mattress within my budget.
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January 2024 by Edna D
It was a pleasure dealing with Matt! He is professional, knowledgeable, and considerate. I was very pleased with my purchase and the time he spent in making sure I was completely satisfied with all aspects of my mattress selection. I highly recommend Matt and Mattress Firm to help with your mattress needs!!
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January 2024 by Dezmon Price
Ms. Christine was amazing! Very helpful & straightforward! She also gave me sound advice toward life! S/O to Ms. Christine!
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January 2024 by M Klein
Kind and friendly help.
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January 2024 by KIRK KOEHLER
So far, we came in the store and Mattie showed and explained in great detail how to choose and purchase what we were looking for. The purchasing process was quick and easy. We won't receive our purchase until next weekend.
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January 2024 by Lynn Leinberger
Maddie is a great help selecting a new bed. Personable, and her background gives her great insite into peoples physical/sleep requirements. Thankful I stopped into her Mattress Firm store today!