Walgreens is a convenient location for refilling prescriptions, shopping for health and beauty products, and printing photos. It is easily accessible for those walking along the main strip, especially for last-minute items needed for trips. The store's shelves are generally stocked, and employees are friendly, with multiple checkout lanes available. However, some customers find the selection limited, especially for baby items, and note that parking can be difficult due to bumper-to-bumper traffic on the main strip in Gatlinburg. There have been concerns about customer service, with one customer disappointed that staff did not assist with carrying heavy bags, highlighting inconsistent helpfulness. Overall, Walgreens provides essential services with easy access for quick stops, but its busy location and limited stock on certain items may pose some challenges for visitors.