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August 2023 by Angela Byrd
Great prices. Great staff
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December 2022 by Amanda “Reviews for You!”
Lines are ALWAYS long and sometimes pricey, but it's the only place like it on the strip so you have to deal with it.
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November 2022 by Darby Fleming
Long lines was the only drawback but its the only pharmacy around for a few miles so....
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June 2022 by Evan Corneliussen (Corneliussen)
So polite. And professional. Top tier service from any walgreens i have been too.
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February 2022 by Stephanni M.
My husband heart stent yesterday and ordered delivery for his meds. At 5pm when they should have arrived, they called to say He needed to come get them. Poor service
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July 2021 by Richard Daniels
Your store is open from 8 am to 10 pm. Not 930, Not 945. 10 pm. You serve the customer even if they walk in at 2 minutes to closing because that is good customer service. You do this with a smile. Nobody cares if you're having a bad day or you want to go home. Your people were very rude to my wife when she came in at 9:50 tonight to get some supplies. No drugs. No browsing the aisles. You better be glad you didn't speak to me that way. I would have made you feel worse. There would have been a chewing out for sure. This is the nearest convenience store to our hotel, but I guarantee you I will drive to sevierville before I will shop your store again.
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January 2021 by Kaley Materna
I usually have no issues, it’s the closest store from my work, and today the lovely older lady followed me and watched me and totally profiled me.
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October 2020 by Nora Matos
Everything clean and organized. Employes very helpful and courteous.
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July 2020 by Niki N.
GATLINBURG BEWARE! A whole family came in on 7/13/20 VISIBLY SICK into Walgreens during Covid-19 and NO ONE TOOK THEIR TEMP, SANITIZED, or cleaned after they went through the entire store, stood in line, and paid. They coughed, sneezed, and were clearly sick the whole family.. we left and cleaned/sanitized ourselves after seeing this just to be safe. This is sickening and no one took the time to clean or sanitize or even ASK THEM TO LEAVE.Staff was rude and did not care about anything (clearly) and put the rest of the customers at risk of getting sick. Especially during these times right now we need to be cleaning, sanitizing, and looking out for one another...DO NOT GO HERE! They do not care about any of the CDC rules and regulations and they just care about $$$
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June 2020 by Ray W.
Only Walgreens in this town. So you have to go this one. BUT sadly the staff works there are racist. Not friendly to minority. I was trying to purchase a six-packs beer with a friend but I am the only one to pay it. They said it's state law we have to show both IDs. Ok fine. My friend went to car to grab her ID. And we JOINED the line again. But funny thing is: there was a daddy buying beer with his son and daddy just let his son go in front of the cashier. And waited him by the front door. (Why I can not do the same thing with my friend?????) right. Cause he is a white daddy. Double standards with Asian ppl for sure. Especially when Asian wear masks during this time. I questioned the clerk about why the white daddy can do that and we need to provide all IDs. Then she refused to sell the beer for me. So be careful! If you wanna be treated like nothing. Enjoy !
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March 2020 by Albader Yusuf
The store is really rasicst they refused to sell me because Im not white and muslim this is really bad especially for store with a big name I wish can be more civilized. Im so mad at this store and I will not buy from any brunch ever.
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November 2019 by Kim R.
This is the only store I went to on Black Friday and it was pleasant, and the sales were pretty good too. It was extremely busy but getting in and out was a breeze. Our cashier was the best. She was attentive and helpful. We were wandering around the store trying to figure out if we had everything we needed for the cabin. She treated us like we were her only customers and she did so without infringing on the other customers. Our cashier has the fundamentals down for providing the best service; she certainly has a knack for providing great customer service. It was a very good experience.
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November 2019 by Elizabeth S.
My family and I were visiting and stopped at this Walgreens to get a few items, one of which was beer. We waited in line and when we got to the register my mother in law handed her ID to the clerk. The clerk then asked for MY ID as well (which I left in the car). My MIL asked the clerk why she needed my ID as well if she was the one buying the beer. The clerk told us that was HER policy. Not the store policy, HER policy. So I ran back out to my car to grab my ID and when I came back there were about 10-15 people who had entered the line. The clerk then told us we had to get back in line when my MIL had been standing there the entire time. We left the beer at the register and left. We are Hispanic and I can't help but wonder if our race had something to do with the way we were treated!
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December 2018 by Tim Y.
Made the mistake of parking in the paid lot for $10! Oops. Otherwise a well-stocked store with FREE parking underground
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October 2018 by Lorie L.
So nice to have a fully stocked Walgreens middle of downtown Gatlinburg! This store offers your typical variety of food, cosmetics, photo booth, pharmacy, and other things Walgreens. While Walgreens is always a bit more money for their items, I was please to see that this location didn't increase the prices even more. For example, you can grab a bottled water for a little over $1 for those hot days in Gatlinburg. Unfortunately, we needed to make a visit for cough medicine because my youngest is developing congestion and had trouble sleeping last night. It was nice to be able to find something, like being at home. Also the clerk checking us out was so sweet to him and kept saying that she hoped he felt better soon.