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October 2024 by Bernie
On a road trip to Gatlinburg with friends, we had a problem with our rental car. Matt came in early to help us out and fixed our car quickly and affordably. He saved our vacation. Tom was also most helpful. These are two good guys and I would give them more than 5 stars if I could!
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July 2024 by Margie Pearson
Matt was big friendly help in getting my car serviced quickly and me back on the road.
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July 2024 by Artem Sukhanov
BENZ-TAXI OF GATLINBURG always gets the gas here. Friendly stuff. Great location.
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July 2024 by Stacey Maloney
Shout out to Steve at Gatlinburg gas! He was so helpful and informative. Traveling in a rental car and needed guidance on engine issue. Because of him I made it home safe as he helped me with the oil change and instructed me on what to look for in the future! Thank you so much!
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July 2024 by Jess
Bathroom was very clean for a convenient store rest room, parking lot was clean, & the cashier was so nice!
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July 2024 by Adreonna Mcdole
Matt was my mechanic today he was perfect handled my car with care and threw in some free wiper fluid, go see Matt and make sure you tip him for his hard work he serviced my car first thing this morning no hesitation ❤️?
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July 2024 by Darian Walker
Love how professional the whole team is when it comes to their service. Matt is the best mechanic you’ll ever meet and he does the job right! From changing oil to replacing motor mounts, he is the doctor of vehicle care and maintenance. A very honest and compassionate group of people, especially to be located in a tourist trap town. Steve is also another great individual who works diligently in serving the visitor and local populous alike whenever they enter the store
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July 2024 by Eric Poe
Just wanted to drop a line about the service I had here. Matt in the garage helped us inflate a float for our kids and get us on our way for a day in the park. A great little stop along the way!
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July 2024 by Michelle McDonald
My name is Michelle. I want to say up front that my family owns this quaint historical gas station. We take a lot of pride in being one of the businesses that still look historically original, while also giving that personal touch during your experience to Gatlinburg.
My managers and I have recently started working on our Google reviews here. Our goal is to make everyone's experience to this area a great one.
At Gatlinburg Gas we pride in giving awesome personal customer service.
Some of the older reviews were from other stations also going by 'Marathon Fuel' stations. I mention this because some of the things mentioned below we do not sell nor have we ever. However, we are sorry for any unhappy experiences you may have encountered while on vacation (or a quick trip) through Gatlinburg.
We don't price gouge and frown upon having our visitors leave feeling like they have been taken advantage of while visiting GSMNP.
We currently have a wonderful set of employees who are more than happy to help with any information you need while on your trip.
Please feel free to pick one of our business cards at the register and leave your review. We want to hear them all. Whether it is good (great), bad or indifferent. We strive everyday to make our family owned business one of the best.
Anything that can be improved upon can and will be addressed.
Thank you for visiting the GSMNP and our family owned business. Hope to see you soon.
Dunn Family
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July 2024 by Kaz Richardson
Came in for some snacks, had a really good customer experience from Donald and Eric
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July 2024 by Karen Jeter
Very clean store, amazing customer service by Eric, shop definitely seems to be getting a lot better. Looking forward to stopping by again next time I'm in Gatlinburg
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July 2024 by Thomas Seesan
Matt was very helpful. I had a slow leak in one of my tires and was facing an 8 hour drive home. Matt stayed after his work shift, found the screw in the tire causing the problem, and fixed it in 5 minutes. Made it home and the tire is still good to go. I also was charged a very reasonable amount for the work. Thanks, Matt!
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July 2024 by Raven Merritsdfvrhti
Great customer service from Eric
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July 2024 by Susan Lemon
Oh my the restroom for my granddaughter was so clean. Then I was also allowed to pay right there and park ... we caught the trolly to explore and he had all day park. He was conveniently at the sugarlands visitor center and river for once we left activities. What a day we had. I want to keep this a secret but I'm big on leaving a positive view when I can too. 5 stars of excellence. Oh and I get to fill up with gas!
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June 2024 by C Trammell
We were having a problem with our heat sensor which caused a problem which made our battery to die on Memorial Day. The mechanic had a part sent over from the auto part store fixed the sensor changed our battery and we were on the way. Above and beyond nice and helpful.