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June 2022 by keyser soze
Federal in the name, but not a Federal Credit Union.Was hoping to find an ATM that didnt have a service charge and found this plast listed with the "federal" name, thinking it was a federal credit union member, which includes a lengthy list of credit unions around the country that are all service charge free ATM options.
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September 2021 by Eddie Rupard
I have been a customer at home federal for over 20 years and have never had any bad experience with them. Everyone who has worked at the bank have become personal friends and has always offered to help in any way. I can trust anyone at this bank with any problem and have no fear it won't be solved.
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September 2021 by Michelle Lane
Home Federal is Gatlinburg has always been a trusted Bank. Though out the years I have work for family owned businesses that were loyal to banking with Home Federal, and have become one myself.The Friendly staff especially Carol is always going above and beyond helping Customers understand and navigate during difficult times, such as last year. It was always good to see her or hear her smile! Thank you all for everything you do.
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September 2021 by Dwayne Seaton
Very professional, very friendly, they almost know what you need before you even ask, they can do anything, they have all the answers just ask, you will not find a better banking team than these folks. Top notch all the way!
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September 2021 by Leah Goddard
I have banked here for 20 years always professional and glad to help. A place where they know your name.
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September 2021 by susan meier
I love this bank! Everyone is so friendly and quick! I recommend this bank to everyone!
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September 2021 by Doug Shultz
It's the best bank in sevier county brenda,Patti, and Carol are like family they are always spot on when it comes to there job I've banked there for almost 30 years and they are great people wouldn't go anywhere else to do my banking
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September 2021 by Dennis huskey
I love the ladies at home federal they are always so helpful.
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September 2021 by Karen Dodgen
I have banked with Home Federal in Gatlinburg sine 1996. What a great friendly staff, very helpful and knowledgeable, kudos to Brenda, Carol and Patti !! I highly recommend doing business with Home Federal.
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September 2021 by Buddy Parton
I have banked here for years they very efficient,professional people and business . I would encourage someone to give them a tried. .
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September 2021 by Angee Movies
I have banked with Home Federal for many years and would not bank anywhere else. Great customer service and convenient location.
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September 2019 by John W.
I needed a few small bills to tip a serviceman, so I used Home Federal's ATM to get 20s (as I had done many times before), then went inside to get change for one of them. They refused to change a 20-dollar bill: "Not if you don't have an account with us." I bought a doughnut elsewhere to get change. I had never encountered such a rudeness in a bank before, so I e-mailed Customer Service and sent a hard copy to their board of directors. Months later I have had no response. I will not try to use this bank again.
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April 2017 by RASBiz Inc.
Your hometown bank