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November 2023 by Evangelist Tracy T.S. Goodale
They literally told me what exactly was wrong with my tires some kind of rod issue. But my mechanic said ok. He fixed it I got 2 used tires. All because of my oil change guy at Walmart Auto Care Center. My car is straight now!!!
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July 2023 by Mayank Ladha
Well, I should have read the reviews before visiting this place. Issues mentioned in other reviews happened with me too. The folks working in the auto care center are liars (read below), ill-mannered, disrespectful, useless and most importantly, lazy! They closed down their work at 6:15pm instead of the stated 7pm closing time.I went there for oil change well before their closing time. They checked-in my vehicle and asked me to wait for about an hour because "they needed to bring my vehicle into the workshop before determining whether they have the oil filter or not" -- weird!! After an hour, obviously they didn't reach back to me. When I went and asked again the guy at the counter (short, black complexion) said that the oil filter is not available. You know what, my vehicle was not even brought in the workshop. That means they lied in the first place that they need to bring in the vehicle. It was just a basic look-up in the booklet based on the make and model to determine the oil filter. Next, based on my vehicle details, I was able to find the oil filter model from the booklet that was there. Upon looking up that filter in the aisle, I was able to find it! That's another lie that the oil filter is not available when it was right there in the store. Then after 2 hrs when I asked again, I was given some weird reason that they don't have time to work on my vehicle. Why did they even check-in my vehicle and why didn't they inform me about their inability to work on my vehicle earlier? With their lies, it's evident that these people were just trying to get rid of customers to reduce their work and get paid by their employer for not working. And when their lies didn't work, they (the short-black complexion guy, the bald mechanic and the fat mechanic) bluntly said "we cannot do it today, come some another day." even though when there was enough time left in closing.This is absolutely unacceptable and worst customer experience!
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July 2023 by Corina M
Took our car in for an oil change and asked for a tire rotation too. I received the texted my car was taken back as I walked around the store and added a couple items to my basket. An hour and twenty minutes later I walk back to the automotive desk to get an update, since I received no more text notifications. I was told they didn't do the oil change because they were out of the filter. They also were not able to rotate the tires. The associate responded 'they told me why, but I forgot'. Such a waste of time to drive all the way out here and to not have a single thing done to my car. Especially not getting notified that they were unable to complete work so it had been sitting in the parking lot the whole time.
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July 2023 by Richard Stewart
There self checkout guy in the office is stopping the scanners and calling cops on people for shop lifting
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January 2023 by Jill Hart
Absolute worst service ever! I would pay three times what they charge to never step foot in there again. Do yourself a favor, go to Valvoline!
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December 2022 by Mike Mayco (Bluesville)
Quite a busy place. A young man named Tyler has helped me twice with tires and a battery and did a very good job.
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July 2022 by Kate Irick
Love this service center for my high mileage oil change!
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July 2022 by Rick Collins
I went there needing a tire immediately about 25 mins before they close. They refused to help me. Won't go there again.
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June 2022 by Daylove Soul
Went to purchase tires. They didn't have the size tire needed for my vehicle. I was told that if another Walmart Auto Center had them I could purchase them and if they couldn't put them on, this particular location could. I found tires, returned and was asked if I wanted to purchase the protection. I agreed. Well, when I went to pick my vehicle up, I had to pay more for a service that I was not told about! The young lady apologized and said she should have explained better!!!
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May 2022 by Shelli Victoria Martin
So I went to swap my car out that had a warranty on it because it qyit working on me. First I waited 45 minutes to finally end up being told they were out of 1 year warranty batteries and only had 3 year. Well mine only had one year so they refused to swap it out for me even tho it was there battery that went bad on me. I had to leave out of there still with a battery that ive been having to get a jump/boost everytime I need to start my car. That aint right! Picture attached of the battery that shows its not new yet not in bad shape- they should have swapped it!
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May 2022 by Morethan Concerned
They will be changing the name of this place to 'Walmart Auto Careless Centers' ! The technicians here are not technicians. I found their attitudes to be more like a collection of immature, inexperienced flunkies that are as clueless about working on cars as they are about being courteous to customers. Just read all the other reviews. There are other Walmart Auto Centers that are way better than this place.Service: Oil change
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January 2022 by Audra Garcia
Was very happy with the service and the price!! Reccomend it very much.
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December 2021 by Dale Elder
They typically try to say you are stealing but people got to. Know the way the law go especially when you still in the store and you have not left out the store and you are still shopping
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July 2021 by THE KING
What can I say about walmart! Lol. To change a flat an hr or two. No person in front of me!!
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July 2021 by latasha venoy
Even though the wait was long still had good customer service