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February 2024 by Kylie Mosley
Dre, zay, Dakota, bailey, and Jaleyah are amazing! So happy with my service.
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January 2024 by Amanda Edwards
Ordered a new phone to arrive waited 3 days, never received the phone. Employee put in the wrong address and it couldn’t be fixed by UPS.Never received phone due to an employee error. Stay away from this place if you want better help. Frustrating.
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October 2023 by Roxanna Owens
So friendly and courtesy and much patience.
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September 2023 by Cindy Sadler
Staff was so friendly and helpful. Got my new phone and service that I wanted within 20 minutes.
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July 2023 by Mijo Roberts
They lie and cheat. We bought phones from them last year and when we tried to trade them in they said they were Sprint phones and would not give us what the said they would, even though the phones we had were the ones we bought from them!
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July 2023 by Tammy Pearson
Great customer service
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July 2023 by Google user
They lie and cheat. We bought phones from them last year and when we tried to trade them in they said they were Sprint phones and would not give us what the said they would, even though the phones we had were the ones we bought from them!
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May 2023 by Paul Martin
One of the best services in store I've ever recievedThank you
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November 2022 by Nikolas White
Fantastic customer service. Went above and beyond to take care of all my need. I got all my Christmas shopping done at T-Mobile!! Highly recommend!!
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November 2022 by Dinah Neeley
The most helpful knowledgeable people I’ve ever dealt with regarding my phone and internet needs.
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November 2022 by Cynthia Hudson
They are amazing, very helpful and great people to work with.
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November 2022 by Sheila Duke Couch
Isaiah & TiAriana are Awesome. She helped me months ago at another store, was so glad to see her here in Gallatin. Isaiah was also very informative & was a big help as we transferred my husband's phone from Verizon to T-Mobile. I've had T-Mobile for about 9 months now & am loving it.Thank you all at this store on Gallatin. Yall are the best!!!!!
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November 2022 by Michael M.
Never order online or over the phone again, this is my one stop shop for anything I need for cell, accessories, tablets, trackers, watches and audio devices. It's nice having people local who can help me get what I want/need.
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October 2022 by Destiny Skinner
If I could give zero I would.5G doesn’t workConstant issuesWi-Fi is always weaker than weak.Constantly having to call for hard resets.None of my devices will load, in home, or on data …. And just about every month our bill is way more than we pay, so we are constantly calling about why our bill is $200 higher, and they always have some weird excuse.Would not recommend …. We should’ve stayed with Verizon.We had a lot of issues trying to get signed up with T-Mobile, so we should’ve taken those red flags before actually going through with this service.(I understand the employees are at no fault. All of them are super nice. 5 stars for the employees, and customer support)
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October 2022 by Hugh Cash
Folks at T-mobile were very helpful and went out of their way to help me find the best plan for my family.
