-
August 2024 by Tattoo Betty
If you have the option, use any other insurance company outside of Allstate. After 7 years of paying in without any claims, I had a house fire. They made the process so much worse. Complete lack of honest communication across the board for almost every department I was forced to deal with, minus one. It took months for them to even allow work to be done on the home. Fires are bad enough. Having your safety and security further compromised by insurance, while relatively typical in the insurance world…should have never gotten to the level that it did. Every person that mentions home insurance, I share my store and assure them they want any other company outside of Allstate. Truly, I have never dealt with any other insurance company that was this visibly suspicious. If you don’t let them fully run everything they will make your life very difficult. If you do let them handle it, they will take every penny they can without delivering. Communication doesn’t happen outside of the first week. The vendors you must use will tell you one policy and what’s covered, then tell you never mind when you turn in receipts and no let reimburse. We spent months going through hell and the fire itself was the least stressful part of the process. We contacted lawyers to decide whether or not we would pursue a lawsuit. Just do not use Allstate for your own sanity sake and your pocket. We ultimately decided to cut our losses and not invest any more energy into a company that profits at the harm of the people that pay them for their lackluster services.
-
July 2024 by William Kachman
They really do care for you and your needs!
-
July 2024 by torian walker
The whole process of my insurance claim filing was just pitiful. It took two months for them to deny my claim for a severely leaking roof. There was contact from the insurance company regarding updates on my claim after 30 days of submission. Just horrendous. I'll be looking into switching providers. There are plenty of companies that would love to take your money.
-
February 2024 by Stephen Kinlaw
Amazing insurance ?
-
January 2024 by Teresa King
I find Mr O'Brian to be not only very pleasant and personable, but quite professional as well. My issues were resolved in mere minutes and I was back to my day off. Kudos Allstate!
-
November 2023 by Arlene Velbis
Allstate has help me in every aspect I could not ask for a better insurance company.they r very kind and work with me I love them .
-
October 2023 by Wen Lee
I had a complicated situation with new coverage and out of state stuff and Stephen walked me through all the differences and ended up saving me quite a bit. Thanks Stephen!
-
October 2023 by Larry Robb
These guys here at the O'Brien agency go above and beyond helping their customers get the service they deserve
-
August 2023 by Robert
Stephen is awesome to deal with! Prompt and professional! Definitely recommend for ALL your insurance needs!
-
August 2023 by Jason Grainger
Stephen is the best! His customer service is the best!
-
August 2023 by Patricia Merritt
Amazing
-
August 2023 by Katianna Sisk
Super easy to work with and made one step in home buying that much easier. Great company and great people.
-
June 2023 by Brenda Anthony
Stephen O'Brien with Allstate Insurance has been my agent for several years. I find Stephen to be professional and very knowledgeable about my insurance needs. He always takes the time to review my policies, answer any questions and tweet my coverage if necessary.
-
May 2023 by Samantha Mount
Stephen and Allstate are great. If I have any questions or concerns he never hesitates to help. I would 100 percent recommended to everyone to give him a call.
-
April 2023 by Janet Gniadek
We have always had a such an easy time working with Stephen O’Brien Allstate. No matter who we talk to at the office they are always very helpful and friendly.