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April 2024 by Johnny Anderson
Getting signed up for unit was easy thanks.
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April 2024 by Bridget Cook
Great customer service, Shiann, walked me through the whole process by phone and was so patient and curtious. We will definitely be referring people to use Red Dot Storage.
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April 2024 by alice pryor
Easy to get in and out. Clean
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March 2024 by Will Taylor Lifeline Coordinator
Lindsey, is fabulous at customer service!! Makes individuals feel important.
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March 2024 by Nicole Anderson (Luci1564)
The door wouldn't come down far enough for the lock to work. I stood on the pull handle and it wasn't down far enough. I was given another unit but it was locked. Not sure when it'll be unlocked. Breaking the lease if it's still locked next week.
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February 2024 by Christell Jung
Good help and communication.
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February 2024 by Tifany Hirsch
Great customer service! Very understanding! Great experience!
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December 2023 by Maria Catt
I’ve had a great experience with Red Dot Storage. They answered all of my questions and also guided me through everything I needed!
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December 2023 by William Brown
Need both gates working but other than that it’s a safe place
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October 2023 by K D
I've been moved out for almost a month and the site manager still has not done and inspection to close me out so i keep on getting emails, texts, and mail about late payments. I've call the support phone number to address this issue but they say they can't do anything until the site manager does a close out inspection. It's really unacceptable for me to be moved out for almost a month and to still not to have it closed out yet.
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October 2023 by KING FISH
One star just like the review before mine there wasn't a problem with the unit itself The problem is the management I have been moved out for 6 weeks or better and the unit manager has not closed my account out yet either therefore I keep getting emails saying that I need to make my payment I've had to call customer service twice regarding this they say there's nothing they can do even though they're the ones that were able to set the account up in the first place I have lived up to my end of the agreement and I feel like Red Dot should live up to theirs manager can't simply walk back and close out the unit after 6 weeks , That's LAME I've lived up to my end of the agreement it's time for Red Dot to live up to theirs not happy.
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October 2023 by Deborah Jones
The customer rep was very polite & helpful to locate unit.
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September 2023 by Carol Nixon
Joel was very pleasant to work with as was the young man at the facility. Thank you for all your help.
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July 2023 by Cathy Matthews
It was great. We had to call the phone number and the rep was patient and helpful. We got all the the info we needed. Thank you.
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June 2023 by Jessica Cooksey
Very welcoming, helpful and fast!!
