Chase Bank
BanksHours:
915 Green Lea Blvd, Gallatin TN 37066 Hours
About Chase Bank
Chase Bank has a friendly and helpful staff that provides excellent customer service. Customers appreciate staff members who go above and beyond, such as helping with account issues, assisting with Zelle and mortgage payments, and remembering customer names to create a personal experience. The branch is praised for its welcoming atmosphere, prompt greetings, and dedicated employees who make banking easier, especially for those with mobility challenges. Despite lacking a drive-thru, staff members like Sabian are willing to assist customers by coming outside to collect payments and supporting customers with special needs. The branch has recently gained positive feedback after switching from other banks, with customers noting the helpfulness of employees and the convenient Saturday hours. Overall, the branch offers a great location with a caring team, making each visit comfortable and efficient.
Most Recent Reviews
October 2025
Jenna was very helpful with sending wires and as well as advice for my future business. Thanks again Jenna
January 2025
I was having trouble with my account and couldn't solve the problem. Gina was super helpful and stayed on the problem calling back multiple times to make sure we got it resolved. Terrific staff!
September 2024
Excellent customer service. I had an issue that the manager Jenna solved with results beyond my expectations
More Comments(17)
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- Gallatin, Tennessee