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February 2024 by Marcus Cruz
AutoZone is the best, best customer service from Miss Hope G. Thanks so much.
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February 2024 by Trevonna Edmondson
I had a wonderful experience this morning at this autozone. I was not in the best mood after getting off a 10 hr shift and started having car trouble on top of others things. I really appreciate Eric for helping me and being so kind and caring. He really made my day a whole lot better. He and his team definitely deserve so much praise. I can’t thank Eric enough.
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February 2024 by Chrsian Mcalister
I have been on hold for 20 minutes so I came up here to see if they were just busy and I could just grab what I needed real quick. There was one person in line and 3 people behind the desk just listening to the phone ring. I stood there on hold in the store watching them ignore it. I will never be back to this store ever again. I have spent thousands of dollars here over the years and because a few lazy employee’s, they have lost my business forever.
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February 2024 by Teresa Eden
I am not a young person and I needed help getting my old license plate off my car. I also had 2 cars that needed new windshield wipers. Walked in to this AutoZone and was greeted with a smile and a kind word. My license plate was switched out and the windshield wipers replaced on my Scion. Brought my Altima in and received the same courtesy and left with my new windshield wipers installed. Don't know what I would do without the dependable associates at the Gallatin AutoZone.
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January 2024 by Terry Hoffman
Very friendly
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January 2024 by Heather Eatherly
Salesman was very helpful
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January 2024 by Cassandra Skaggs
Hope Gómez does really good job and is very polite to the customers and always makes sure the customers are happy with their purchases
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January 2024 by Joseph Glasser
James was awesome he stayed after closing 2 and a half hours to help me get my starter fixed. Definitely will be coming back
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December 2023 by Michael Cox
Great service and knowledgeable staff.
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December 2023 by Lisber Navarro cruz
Bad to much we have to wait
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November 2023 by Trina West
Hope is the best cashier your location has EVER had. Give her a raise ? lol but nah really, she's worth it. (knowledgeable friendly staff even if you're not lucky enough to catch her there)
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November 2023 by Garry Meyer
This location has been handling stuff for our family for years before I got into the automotive industry myself. Here lately I've had a sting of bad luck with my car " water pump, thermostat, idle tensioner, coolant junction assy, and valve cover " with explanations of personal experiences with the prv in the cover". And this location helped me with all of it. So needless to say when my battery went out I was not to happy . They looked it up for me and gave me a new one because I was in 10 DAYS of my warranty . Very happy customer this team at this location is the best.
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November 2023 by Larry Henry
I don't buy parts much anymore, and I certainly did not this time. Instead, I wanted to take advantage of their courtesy service of reading error codes on automobiles. Their device read the service code as a "cam position sensor." My mechanic's device reads the error code as the catalytic converter. His explanation for the difference is that they use a "$200" instrument, and he uses a "$10,000" one. I did notice that on the header of the printout that AutoZone gave me that the diagnosis was for a 2009 DodgeRam truck. My car was a 2017 Ford Focus. As for rating Auto Zone, I give them a 5 for integrity, but 0 for accuracy. Be careful and possibly get a 2nd opinion.
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November 2023 by Ash Black
Adam P and James did an awesome job and great customer service. Drove from Hendersonville in the rain just to get taken care by the guys.
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October 2023 by Tomisha Walker
Eric P. Was a real nice gentleman. I walked in he helped me nexted in line and ask if they could install my brake light and with no problem he helped me and Blessed me, so I returned the favor to let you know Customer first hand is his priority ?
