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March 2024 by Pik1000 Pik1000
You charge outrageous price per gallon of propane. You do not care about your customer… you’re all about greed.
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March 2024 by Andrea W
AmeriGas is possibly the worst company I’ve ever dealt with for customer service. If there is another option, please do yourself a favor and go with that. You cannot reach a person who speaks clear English or one that has any ability to help you. No talking to anyone local. No talking to anyone higher up. You are just out of luck with this company.
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March 2024 by jean pryne
Needed a 24hr delivery made, paid $300.00 as required.( 11 Jan 2024 )Tech arrived to refill, diagnosed a leak, filled 10 gal only, locked tank.2 (two) different techs a week apart, arrived to fill " locked" tank.1 Feb 2024 ..tech rechecked for leak, could NOT dignose leak, filled tank.So you tell me, do you think that is satisfactory customer service, NO
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March 2024 by Brent Hunter
After you delivered, I went and checked the gage. My tank is buried and the driver left the lid open. Not a big deal, but inspecting the gauge it appears that I didn't get the full 100 gallons I paid for. By the markings on the gauge, I would say about 15 gallons shy. I've reported this once and there has been no response at all from Amerigas. Fix this and I'll raise my evaluation of service.
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March 2024 by Barry Walker
The service rep came, completed the job, & left with no inconvenience for us. Very satisfactory.
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March 2024 by Cynthia Milam
Could not understand the person at the call center. I hope I get my delivery!
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January 2024 by Tyler Pitt
Literally the worst propane company when it comes to resolving a bill or getting a delivery.
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January 2024 by Bill Etheredge
Service tech was very friendly and helpful.
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January 2024 by Glenn Jones
refilled quickly.
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January 2024 by Alex Pogue
One of the most frustrating experiences I have ever had with a company. Not only do they not give me as much propane as I order, they don’t set up an automatic fill when they don’t, so I have to order it and get charged for a delivery and hazmat fee every time. They take forever to get ahold of and correct what they missed. Terribly run company.
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January 2024 by brandon palmore
You have filled up my neighbors tanks twice and are still trying to charge me. We have run out of gas multiple times and had to wait days to get refilled. The customer service experience has been bad and we feel that we are constantly lied to or given excuses.
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January 2024 by Brett Tarpley
Use litterly anyone else. I am surprised still in business. Like dealing with kids as they never do what they say and have nothing but excuses. If you want to sit in the cold use amerigas because they come whenever they feel like it. Might be weeks later hey they might not come at all. Maybe you will get some gas. Or you can just call any other company and they come right out..
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December 2023 by Ambere Lewis
No one can ever resolve the issue, they barely can understand me and make careless mistakes!! Worse company I've ever dealt with!
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December 2023 by Judy Denny
The delivery driver was more than excellent in his performance. He was here early and did what he needed to do and was on to his next customer. His performance was exceptional as well as his attitude.
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December 2023 by Randy Acosta
With winter temperature is fast approaching, I was definitely pleased when the AmeriGas driver showed up with me still showing 20% left in my tank.
