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April 2023 by Jessie Basinger
I've been with them for 4 years and it's always easy to access my things and their customer service is amazing
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May 2020 by Russ L.
Best moving service I've ever used! Have used them a few times now and I'll never choose any other moving company. Always willing to go above and beyond plus great customer service as well. Helpful and top notch service all around with zero hassles! Took all the stress out of my move!
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May 2020 by Murals A.
I moved several times with American Movers. And I will not use anyone else ever. They do care about there customers and there belongings. Never seen a Movers company to treat with such care every single pice of furniture. They always been honest and fair. I totally recommend and trust them.
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May 2019 by D. H.
Where to start with these folks? They were at our house for less than five minutes when my wife came to me saying the man in charge had told her he wouldn't be following her instructions (as submitted to the company when we got the quote) regarding what stops we needed to make in what order and that he'd been rude. We agreed to roll with it and make it work, thinking maybe it'd been a misunderstanding. Five minutes later I enter the room to hear him saying to her "You think because we are movers we will just move anything?" I said "Excuse me?" and asked what he meant and he pointed to a medium-sized box holding about 12-15 hardback books packed tightly and taped on top. "Would your husband or you like to have to move this up a flight of steps? I think not." "Are we going to have to call someone else?" I asked. He wondered why I was getting aggressive at that point apparently oblivious to his own tone and belligerence. So on it went; some boxes were "too small" for the dolly, some were "too big to carry up steps" some should have been packed in specially purchased boxes, one item--which contained rare books carefully wrapped and sorted in a particular manner that I've moved alone multiple times and had moving companies move in the past was scoffed at as he asked me to unpack it and repack it into smaller boxes (which I didn't have). The rudeness he gave me was pale in comparison to how he spoke to my wife whenever I was not in the room and she had anything close to an instruction for him (are we loading the truck or are you? He would ask). I gather he doesn't like listening to women. It was a rather hot day. When we finally got to our final location where we were moving he and his team took a water or sitting break every time they moved an item upstairs. So--use a ramp and dolly to move a load of boxes or a piece of furniture--take a break. At $185/hour and the estimated 2.5 hours of moving time that they took longer than the move should have taken this was expensive. I spent the entire time the team did moving items myself from our cars up the steps, including heavy items that I knew ahead of time wouldn't go into a moving truck safely and I wasn't about to ask for help given the attitude he had presented all morning but so much for "would you like to move something upstairs--I think not". You know, there are actually a lot of things I'd rather not do and sometimes that's reason enough to hire professionals to do it for you and moving is ostensibly this man's job. If he doesn't like it he should investigate another line of work. I've used 3 or 4 moving companies in the past and never faced anything similar to this. I've moved with friends and none of us were professionals yet we finished in half the time too--in August heat, December drizzle, rain, up four flights of stairs or across yards you can't park in. Like a lot of occupations I gather moving has its share of complications and difficulties but I thought I was hiring moving professionals who are able to navigate those difficulties. I itemized a list of things said or done that were unprofessional or inefficient and sent it to the office manager of this company and gave them time to respond and/or make it right. They didn't, so I'll post my reviews so that others don't end up with a company that makes a stressful and difficult day--moving day--even harder. FYI, it seems the office manager is the wife of the man running the truck and moving so good luck getting any correction on anything they do wrong. So why two stars after all of that? Because despite the man's belligerence his crew--three young people who seemed to be about 16-20 years old--were all hard working, friendly, polite and doing the best they could. I gathered two were his children and one was a friend of theirs. They mitigated some of the damage done by the company's horrible customer service. Also FYI--there are multiple listings f
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March 2019 by Anne J.
American Movers have done several small moves for me in the past few weeks as we are replacing some of our furniture. They were kind, courteous, on time, did a fantastic job, and reasonably priced! I will continue to use them when I need help moving items we are unable to do ourselves.
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December 2015 by jodi cochran
GREAT PEOPLE OWN AND RUN THIS STORAGE COMPANY!
