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March 2023 by Jackie Stine
Had to keep reminding them to wrap the furniture. Missing a large box!! Called the office and the man's voice sounded like "same thing,different day".
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January 2023 by Robert Simon
All the movers were very nice and helpful. I hired them to move MY WHOLE HOUSE, which they did not. After the second truck run, it was late and they said they could not move anymore because the truck was full. I confronted them about it and they just weren’t going to do it. So there’s a bunch of stuff and boxes left at the old house. I also asked if they could come the next day and finish the job and they just outright ignored me. Oh well!!Also, I originally wouldn’t have thought it but after reading a couple of other reviews, I am missing a blue ray dvd player. Hmmmmm…….
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March 2022 by Phyllis Maynord
I have used Jackson movers for big jobs, and smaller jobs. Very professional, always on time and very careful with my furniture and fragile things,such as my large Howard Miller clock. Would HIGHLY recommend them to anyone
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February 2022 by Michael Campbell
Called numerous times. Came out to give estimate. Had to call 2 days later to receive estimate $6000. Duncan and sons $2100. Have used this company twice with no issues. Business has deeply declined and would not recommend.
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January 2022 by Tim Rich
Never called back with the estimated costs, not very professional
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January 2022 by Kathy Manciet
They did a great job, nothing they moved was damaged. I was VERY HAPPY with the quality of work and the professional, courteous behavior of the movers.
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December 2021 by Michael C
Very attentive and courteous. Broke a glass shelf in our hutch. Came next day with replacement. We have used them twice. Will use them again. We highly recommend.
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December 2021 by Tammie Key
Do not recommend. They like your belongings a little too much. Dusty Hailey with The Smith County Sheriff’s Office just recovered my wedding rings one of them took yesterday.
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September 2021 by Tim Gann
I can't recommend these guys enough. on time, worked hard and took care handling our stuff!!! very friendly!!!
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September 2021 by David Copeland
One of the workers stole a lamp from us .They broke our TV stand they dropped our bedside table on the sidewalk and no apology for any of it they took way to many breaks took 9 hours on a 4 hour job and didn't even get it all in one load. they didn't even set up one of our beds the correct way.
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April 2021 by Randy Stamps
They did a fantastic job! Willie and the guys were very responsible. Nothing was broen. Loaded a 20 ft. Trailer in 1 hr. and 45min. Highly recommend THEM.
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September 2020 by James Brown
I WOULD RECOMMEND JACKSON MOVERS TO ANYONE THEY WERE ON TIME THE GUYS TOOK EXTRA CARE WITH ALL OUR FURNITURE AND WERE FAST AND COURTEOUS I EXPECTED THE MOVE TO TAKE ALOT LONGER WE HAVE ALWAYS DONE OUR OWN MOVING BUT NEVER AGAIN WE WILL CALL JACKSON THANK YOU BRUCE BROWN LIVINGSTON TENNESSEE.
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August 2020 by Patty Ewing Seagrave
Great moving company. Very prompt and conscientious. I would highly recommend them to family, friends and customers.
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June 2020 by Lynna Beavers Nix
We used Jackson Moving to move my mother-in-law. I cannot say enough positive things about this company. They arrived at 6:45 a.m. with a crew of 7 and immediately got to work. They were very quick and efficient and took extremely good care of every piece of furniture, including several glass curio cabinets and a large china cabinet. Each piece was wrapped and cushioned with a moving blanket, and everything arrived without a scratch. On moving in to the new house, they helped
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June 2020 by Ruth Collier
I was quoted a price of $1300 to pack, move, and unpack my belongings. However, once the boxes were unloaded, the 5 employees that had come with the owner, Mr. Darrell Jackson, all refused to unpack them. Items were broken and Smith County Sherrif Dept found evidence that this moving company had stolen some of my property and tried to pawn it. Luckily, Detective Babcock was able to retrieve one of the items that had great sentimental value for me, my deceased husband’s dive watch. The movers knew my husband had served in the military and passed away because I had mentioned it when they were packing my belongings as some were obviously a man’s things, so this made the theft even more egregious and horrible. They knowingly stole from the disabled widow of an American veteran. However when it was time to pay them, , the owner of the company Darrell Jackson insisted that I owed them $3870 claiming that there was an hourly rate in addition to what I had been quoted. There was never any mention of an hourly rate before that very moment as I was in my new living room surrounded by boxes filled with items that his crew had refused to unpack. As Mr. Jackson insisted loudly that I owed him more money, I became afraid and agreed to pay him $2,480 if he would take his crew and leave. He went so far as to claim that the price he had originally given me was only a rough estimate & that he could hold a check until I had more money if I’d just write the check for what he wanted. I told him that was not at all an estimate because what he now wanted was a 300% increase. He said I had to pay. I told him I would pay only what I could at the moment if he would just leave with his crew of men. He agreed, and I dead bolted the door the second he stepped through it. I have filed a complaint with the Better Business Bureau, but Mr. Jackson did not write up a contract for the move, so they were unable to help me. The fact that stolen property was taken to a pawnshop in Jackson County by one of the people who worked for Jackson Moving and was directly involved with moving my possessions & that one of the missing items was recovered by the Smith County Sherrif’s Department is all the proof I think anyone should need to steer clear of this company. Mr. Darrell Jackson showed no remorse when confronted by the police. He told the officers that he guessed the items his employee had been caught pawning had just been left on the truck on accident. He owes me a full refund for not doing the work he was paid to do and for allowing theft of some of my belongings. Dr. R.A. Collier
