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November 2023 by Mark Floyd
Rude staff who didn't want to be helpful. A lot of theses comments who seem to always mention the girls by name (which is weird) seem to be paid or just their friends. Normal people don't name drop consistently or write "Izzy needs a raise". The real comments here are the ones that talk about the terrible customer service, and you will experience that for yourself if you make the mistake of shopping here.
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November 2023 by James Coster
Had the unfortunate experience of shopping here. Small shop with even smaller customer service.
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August 2023 by Joseph Martinez
Poser Paradise,If you shop here, you probably cant skate, sorry.
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June 2023 by Leeanne Crisler
This store is geared towards teens and young adults - of which I am neither! I'm a 52 year old woman and went in to look for a bday gift for my 22 y.o. son. Immediately I had a salesperson walk over to see if she could help me (and she was very sweet). She pointed me towards their sales racks and asked what my son was into and his age. She was super helpful and so was the guy who checked me out. I'm so happy I stopped by today and my son is going to love his gift.
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April 2023 by Caleb
Izzy and Jordan made my experience awesome and helped my get my first board I’d recommend coming to Zumiez for anything skateboard related
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April 2023 by Michael A. Richardson
Small little shop with great skateboard odds, ends and apparel that just happened to have a very specific bearing lube in stock.
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December 2022 by Tracy De Soto
I was saddened, angered and disgusted yesterday to learn that my young daughter and her friend were aggressively profiled as shoplifters at Zumiez yesterday, despite not attempting to steal anything, and we’ve all agreed they should never shop here again.The complicating factor is that a white male employee decided that my Filipino daughter and her Persian friend were clearly just there to rob the store blind. These are two sweet girls, one of whom is a middle schooler, who wanted to spend their day shopping and having fun. Their brownness apparently made them nothing more than thieves to him, which is horrible. Racially profiling two sweet girls like that? In 2022?Zumiez absolutely ruined their day for them. They stayed calm when they were being accused, and voluntarily opened and showed the accusing employee ALL their shopping bags. They had clearly stolen nothing, but did they receive an apology? No. He actually scolded them at that point, and informed them it was their fault because of all the bags they had with them. Oh my goodness—is that how you say “I’m racist and I don’t give a f#%$” in the south??You would have *maybe* thought that the quantity of PURCHASED items they were carrying in their shopping bags *maybe* indicated they actually weren’t shoplifters, but apparently that didn’t occur to him. He decided that my naive 14 year old was a master-level criminal and was trying to pull a fast one on him.I can’t overstate how disgusting this all is, and how angry and hurt and ashamed and marginalized it made these two girls feel. The substantial disadvantage they experience as being girls of color in a very aggressively racist, white society is already more than enough, but this guy had to take it all the way over the top, and engage in a power trip over two innocent girls because of their skin color and probably some inherent misogyny as well.I recommend you think twice before shopping here. This is not behavior that should be rewarded.
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September 2022 by Drew McCoy
I just want to say my girl Izzy is a 10/10 employee. During my time at zumiez she was very nice helping me out and then she completely carried at the register? She’s the only reason i’ll be able to shred so you know elevar su dinero. Keep up the great work mf!
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August 2022 by Laird Johnsey
Jordan was extremely helpful!! She deserves a raise!
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June 2022 by Sam DeNunzio
Zumiez was my 3rd stop at the mall looking for some new sneakers. First 2 didn't acknowledge that I came in. Girl at Zumiez instantly came up and asked if I needed help with anything. They didnt have what exactly what I was looking for so I continued shopping. I went into 2 other stores, and again not a word from staff. So i went back to Zumiez and got some nice Vans. Not what i came out for but the customer service was so good, wanted to support them. Good job mustang.
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May 2022 by Samantha Conroy
As soon as my best friend and I walked in Jordan greeted us with such a positive attitude and so much happy energy. Great songs were playing from when we were younger and as we were looking around I started singing and she grabbed this sparkly fake mic and joined me and started dancing. I spotted the stickers and she just opened the case for us so we could see what options there were. After we had checked out she gave us a energetic goodbye and definitely left a smile on our faces. 10/10 will come back to see her and the team that was working.
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May 2022 by Barbara Simmons
Izzy and Jordan were so fun and helpful and they threw a nice concert for us. They should get 5000% raises. This experience was the best shopping experience ever and they are the best.
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May 2022 by _Music4life _
Izzy and Jordan were so FUN! THEY MADE SHOPPING SO FUN! Such amazing people working here! Definitely will be coming back!!!!
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May 2022 by Comb_Bee
Honestly, I was coming in here, not expecting much... I may have been wrong. Izzy and Jordan made my visit with my friends even more enjoyable!! I will be back to see them again!!!
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May 2022 by nicholas perrone
Izzy and Jordan were so helpful and fun while I was here! Thanks for making this experience so much more enjoyable!
