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April 2024 by Brooke Burns
The staff were so great and i found a lot of things i really loved thanks to them! however the only reason i’m not leaving 5 stars is bc the mall, especially windsor, is SO HOT every time i go in, and it’s been months and they haven’t seemed to fix the issue. every time i go in they have these air conditioning things that don’t really work unless you’re face to face with it (which isn’t really how shopping works ya know) i could barely stay in there for more than 10-20 minutes, i can’t imagine working for hours in that!!
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April 2024 by Mariah Mehus
Had a great time at Windsor cool springs tonight. The sales associates were friendly and helpful!
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April 2024 by Cameron Harris
This store is AWESOME?!!! I was coming through town, and needed to get an outfit for a last minute party. I came in the store, looked around and an EXTREMELY nice and beautiful young lady named jayla asked me if I needed help with anything, which I did because I’m horrible with putting outfits together as I’m getting older. She was very patient and outgoing with me as I can tell she really loved helping me. We made a match in regards of outfits! I was extremely impressed with her professionalism and attitude going forward with me, and I just wanted to say thank you! Hard work never goes unnoticed! The only thing I wished is that they had everything I wanted in my size? but nonetheless, I am pleased with what I bought!
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March 2024 by hannah kim
love customer service me and one of the workers talked like we known each other for a long time
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October 2023 by Brandy Jones
The dresses are very nice however there were many that needed to be taken off the rack and places in the damaged rack. The staff could have been friendlier but all and all its pretty good spot.
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September 2023 by Teddy C.
Rude awful terrible horrible horrendous insufferable unbelievable unbearable unacceptable horrible terrible disgusting terrible disgusting. Treated us like children
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September 2023 by Savannah G.
the lady was very rude. she treated me, and my friends, like children. i am not going back again, and I hope they can hire more polite/nicer employees
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July 2023 by Rose Chambers
Fast fashion, cheap. But hey, some times a find a gem there
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June 2023 by Verina Hoover
Rude and unprofessional, you can tell they don’t care about their customers whatsoever.
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November 2022 by Gianni Perez
I’m not entirely sure if she was the manager or not but she was extremely rude and threatened to beat my boyfriend with a stick for helping me (super quick) get out of a shirt I was stuck in while in the dressing room. We thought she was joking but she stated she was dead serious and didn’t care if it was “his mama, Jesus, or Jesus’s mama in there”. Don’t understand what made her so hostile but when I told her she didn’t have to be so rude about it she responded with even more attitude saying “I can go somewhere else”. I feel so bad for the people who have to work with her because she seems insufferable!
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October 2022 by Sam Langley
Great place to shop for your Girls Night Out/Date night outfits!
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May 2022 by Mark Hensley
My daughter found her dress for the formal here
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February 2022 by Meg L.
Terrible location. They employees were rude and I was there at the time it said they opened, which they were not. And instead of coming over when they saw me waiting, they talked on the phone till I finally got their attention.
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January 2022 by Autumn Winchester
The store is amazing: 5/5The management at this particular store: 0/5My daughter and I are in the checkout line and an article for the customer in front of us lacked a tag. The cashier asked the manager to find the item on floor, so she could get the item number to place in computer.Manager reads the numbers to cashier. Cashier accidentally mixed up last 4-5 numbers (granted this was at least a 10 number sequence).Manager repeats number… cashier repeats it back… there was a misunderstanding in two numbers…Manager begins to yell these numbers to the cashier (at this point I’m questioning why the manager hasn’t made it easier on them both and handed over the tagged item). Cashier looks mortified. I can’t fathom the embarrassment of having that type of management interaction in front of customers.But the manager didn’t stop there… she then turned around to us (customers) and said, “I swear, if she asked me for those numbers again I was going to jump off the roof.”My daughter squirms (as she’s dyslexic and gets even three number sequences mixed up)I sympathized with the cashier and recommended she find a job with better management, as NOBODY should have to endure that.I will be contacting district manager Monday morning.
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December 2021 by Vbog
Horrible customer service. Ordered something online with a 30 day return policy clearly stated… drive thirty minutes to the store and wait in 30 min line for the return. The manager refused to look at my item or receipt and turned me away saying “we don’t do online returns”. I explained the exact policy from the website and she said “we don’t do that here”. I was honestly speechless that a “manager” was not competent enough to even look at the item or attempt to help us find the information we needed. The store was also incredibly disorganized and she was shouting at associates across the store which made customers uncomfortable. When new customers entered the store she said yelled to everyone that “dressing rooms aren’t even open”. It was an awful experience and I will never return to this location.
