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March 2024 by Anthony Barnes
I know the women at the desk mean well, but... I was attracted to one dog, but the women at the front desk acted as though I was unable to make the right choice for myself. I have had a dog for every day of my 68 years and have loved them all to the point of eccentricity. It was a ridiculous experience that makes me worry about the effectiveness of the Center.
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March 2024 by Rima Day
I am reposting the review that my husband rote on YelpI brought my dog Tiber to the shelter to re-home as the website and statistics seemed to indicate a very high survival rate, e.g. near no-kill for dogs that were not aggressive and not very sick. I know the facility handles an overwhelming number of animals and has to make tough choices every day.Tiber spent about a month there before he was killed. Looking back, I should have realized he would not be able to adapt well. Coming from a loving home but being a nervous dog, simply separating from us was traumatizing enough. The noise and strange people and animals will only have exacerbated it.He was brought in because his brother, out of the blue, began attacking him. The first time, we tried to separate them and could not until the brother tired out and they quit. We tried to integrate them with training and friendly time together and they seemed fine. A few days later it happened again and this time there was blood. I separated them by moving Tiber to my elderly mother's house. It was the holidays and nobody was about. But this allowed us to heal him up where he had lacerations and bruises on his neck from the fight.Re-homing was meant to be the best option to save his life and I and my family were already heartbroken, having chosen to give him to somebody else. My daughter called the shelter to check in about a week before he was killed and was told that he was not depressed but struggling a little to socialize. I thought, I better keep tabs but sounds promising. Had her call again the following Friday and horror descended on all of us when she was informed he had been euthanized on Wednesday just a few days after our first check up call.At no point was it made clear that dogs that simply struggled to adapt would be terminated, similarly to sick dogs or aggressive dogs. I've sent a letter to the director asking that this warning be included as a policy because this was completely unnecessary. I love and loved Tiber so much and would have taken another route had I known he was likely to be put down if he had trouble coping with the shelter environment. Considering we were calling to see how he was doing, a courtesy call indicating euthanasia was imminent would have saved his life. I would have been able to re-adopt him back, keep him separated while we hired a behaviorist and trainer to work with both dogs.I only chose re-homing over training because I was worried another attack by his brother could be deadly. He would have been better off risking that than being guaranteed that after nothing but love and joy, he would be isolated, afraid, and then gone forever from this world.So be very aware...if your dog is loving and loved but doesn't really get along well in new environments or with new people and it takes a lot of time and effort to get them to warm up...they may be killed at this center rather than re-homed. And your heart will be broken too.I just hope the WCAC will take some time to review this case and improve their handling of such matters in the future.John Day
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February 2024 by Lauren M
My family and I went in specifically to adopt a dog we had seen on their Facebook page. When we went to the front desk we explained our situation which is we have a young child and we do have the breed of dog at home like the one we wanted to adopt. They let us go back and see the dog we immediately fell in love with her. She was super sweet and gentle even with our young child. We went back up to the front desk and said we would like to adopt her and they proceeded to tell us no because we have a young child and due to the dog being the breed it was they said they would have to talk to the director but it would most likely be a no. You need to be honest with people upfront and not let people go back fall in love with a dog and then say you can’t adopt the dog. I have never received a call from the director like I was promised. I used to love this shelter I adopted my first dog from here but now they have awful service. Not professional at all. When you say you’re going to call someone you do it.
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February 2024 by Katrina Kee
The week when the snowstorm came, a small cat was dumped at my home. Everyone has been sick at my home, so I couldn't take this cat to the animal shelter for about one to two weeks. I was able to take this stray to Williamson Co. Animal Shelter yesterday so it could be adopted out to a good home. Imagine to my surprise when I found this same stray cat re-dumped at my home the very next day, only it has been spayed. Extremely upset, I called the animal shelter, who told me that their policy was that for cats that are over six months old that are brought into the shelter, they will fix them and release them back to where they came from. This meant re-dumping the cat back at my property. This cat is not feral and should not have been dumped back at my home. It was explained to me that this cat is probably someone's outdoor cat and I will need to stop leaving food out for it and it will go home because cats like to roam over large territories. However much I explained to these authorities, they didn't want to listen to me that this cat was dumped on me. It is not a neighbor's outdoor cat that is roaming around its' territory. No neighbor that lives near me owns a cat. Only one neighbor owns a dog. I was told that they receive multiple calls weekly from people looking for their lost pets that live outside the home. There is no microchip on this cat, it is very loving, but slightly skittish. However it is not a feral cat and it eats like there is no tomorrow. Williamson Co. Animal Control was the best place for this cat, because an anxious owner would have called them looking for their cat. If no one called to claim it, then the cat could be adopted to a good family. At the very least, this poor cat should have been looked after for at least one day after it was spayed and not dumped by animal control on the same day. I don't even know the animal control bothered to feed it before releasing it onto my property, it seemed to be so hungry. It wasn't given a bath and Now I don't know what to do except to not leave food out for this poor cat that Williamson County Animal Control failed to help. I consider this to be as irresponsible as the owner dumping this poor animal onto me. Even more irresponsible, since taking care of strays, lost pets and finding good homes for animals brought into this massive brand new facility is what Williamson Co. Animal Control is for. Did I bother to mention that there is a fox den right behind my next door neighbors house just a few hundred feet in the woods on the adjoining property line? This small cat won't survive the summer. That's why there are no outdoor cats around my neighborhood. Foxes come back there almost every year, (except for one when it flooded in that area) to raise their kits. This little outdoor stray won't survive if a fox decides to eat it. My family and I are so upset over this and this poor cat is suffering needlessly as a result.
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February 2024 by Kyle Wiz
They are more concerned about your personal life than re homing animals. Was told we are bad parents because of the choice of dog we wanted. Even though we have the same breed dog at home. Who is great with our kids.. this dog they are mentioning that is a “danger” to my kids, is 25 lbs soak and wet. A runt heeler. We are also experienced with heelers and as i said have one at our home.. there is so much more to the story that is absolutely disgusting. They watched us walk in the door with our kid. Very anxious and excited to meet this dog. Sent us back hyping up the dog and acting excited for us. Let my wife, daughter, and myself get connected to the dog and then tell us we cant take her home because of her breed and my child's age? Disregarding we have a heeler currently in our home and have over 4+ years experience with the breed? Last time i checked my child had 2 parents. May i also mention they claim this dog as very shy and timid? And when connected with us was jumping on our laps, licking my daughter’s face and hands and tugging at the leash to come with us as we leave. Im tempted to bring my daughter back, as she questions why we cant get the dog. Is as heartbroken if not more than us. Also… was told we would be called back.. instead of calling back, they went to the page with the dog they denied us and put in the bio “No small children” which was not there before our denial.. the facility seems so clean and nice. unacceptable behavior from a “professional” company who runs this place.“Shannon” was the only person who seemed to actually try at her job. The rest are there simply for a check. Not for the animals.
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December 2023 by Jacob Geittmann
Very displeased by my experience with them. I adopted a cat from WCAC two years ago and she had a hernia on her stomach due to her surgery from being spayed, they ended up correcting the issue but I was never informed of this prior to adoption. A little while ago I was adopting a kitten from them and she ended up dying as a result of the surgery. The fostering representative was extremely rude and not considerate given the situation, and she told me the director would call me once they had more information, it’s been about two months and I haven’t heard a thing. Overall bad experience and there are a lot of other shelters in a close radius I’d adopt from before going back to WCAC.
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September 2023 by Kaitlyn Haag
I am so glad that my husband and I came to WCAC to look for our new fur babies!We saw an add for some kitties up for adoption in the local Chuy’s and just had to come meet some of the cuties.Everyone on staff was so helpful, the cats were extremely well taken care of, and they could easily produce records for all cats we showed interest in.My favorite thing, though, was that nothing was rushed. We got to take our time and really get quality visits with cats there. Thanks to all these things, we brought home TWO cat babies and are so in love! If I were looking for a new furry friend, I wouldn’t hesitate to go to WCAC!
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September 2023 by C Macey
WCAC excels in helping you find just the right match for you and your home. This is my second cat adoption through this wonderful organization who clearly cares about each & every home companion to be. Special thanks to Katrina for answering all my questions & her service - the entire team is simply amazing! Adopt w/ confidence!
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August 2023 by Josh H.
The staff at this government facility goes above and beyond to care for the neglected animals in the community. I cannot sing the praises enough. They genuinely care and authentically enjoy helping Williamson County residence. It is amazing facility to find a forever friend. They are absolutely amazing.
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August 2023 by Battle Bunch
My family has a senior dog and two younger cats. We decided to add to our menagerie. Looking at the adoptables at WCAC, we chose a few possibles then ran out to visit.We found the center to be beautiful; natural light, roomy kennels w outside runs; an exercise yard to allow different dogs/animals to interact and for the visitors to engage w the animals. Even w the more recent rains, it was really clean. And, above all, the caretakers at the facility REALLY cared about these animals!We interacted w a few dogs, then, the next day, took our old man, Marshall, in to meet the two prospects. After talking it over, we went back 2 days later, June 24, 2023 to pick up our Daisy Doo!The center was amazingly generous- we'd expected to need all the standard new dog equipment- leash, collar, lovies, bed, crate, etc. WCAC provided all of that based on the generosity of its donors!Daisy is a 60lb horse/dog- A true hound. A LOT of voice, leggy, friendly and w no sense of personal space. After careful introduction to our cats, she has fit in our home very well.We are so thankful to have found WCAC and to have gotten our new family member there!If you want to adopt or foster or just go read to kittens... Check them out!
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July 2023 by Sarah Lynnell
Me and my boyfriend just adopted our first dog here! He was a stray we brought in to them about a week ago! They took great care of him kept us updated every step of the way! Kim Harvey was beyond amazing, giving us great advice and guidance. The passion she and the rest of the staff have for the animals they care for makes all the difference!!!
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June 2023 by Ally Losey
My boyfriend and I had a kitten neutered here through the kitten rescue and rehome program, and I wanted to talk a little bit about it so others know what to expect, as it was a bit of a different process than I was used to.We had a great experience at drop off with friendly employees, but our experience at pickup wasn’t the best unfortunately.RESEARCH POST-OP CARE AND HAVE A VET READY FOR YOUR KITTEN.They have what looks and sounds to be volunteers that will tell you how to care for your pet after surgery. However if your animal is a special case, I feel they don’t really talk enough about what to do, what infection might look like, symptoms to watch for in particular, etc. They do give you a paper about it but it’s a generalization for ALL SURGERIES involving stitches.My kitten is a rambunctious little man, and decided to use his head as a battering ram at the crate and bathroom door. I was worried he was going to rip his stitches like they warned me of. I tried to call, but there is only an hour after pickup time, and our drive home was 45 minutes with traffic. By the time I got around to calling, they were closed. The only other place to call on the sheet is an emergency line, and I didn’t feel this was an emergency.I ended up researching how to calm him down, nothing. I called different vets in the area and finally Maury County Animal Shelter had a doctor let me know that the male surgery is a lot less intense than the female one and he calmed me down mid panic attack. He told me not to worry, the kitten just wanted to be near me and it’s pretty hard to rip any stitches that might have been used while playing. Licking/chewing is the main issue to be avoided, put him in a cone (which were not provided, I recommend purchasing one before surgery) and he should be okay, watch for infection, and then described what infection might look like.I understand that volunteers are there to help, but kindness goes a long way. I went to ask a question and was cut off with a story about how my kitten had escaped and that my carrier was at fault, and that next time I bring him somewhere I need to get one that isn’t collapsible. He is an escape artist, but I was a bit embarrassed to be reprimanded in front of the other 8-10 people in the room, they also praised the people with fabric carriers in front of us, making us feel a bit uncomfortable.For the shelter, I recommend having someone there who knows a bit more and is happy to answer questions the pet owner might have! That way the volunteers can direct any questions to them. I felt kind of rushed out as well, and we asked to donate like the website says and were unfortunately turned down because “that should’ve been taken care of this morning”. Also offering a cone as a purchase opportunity would be extremely helpful in the future! I do appreciate that they offer this program but I do wish it came with a little more guidance.
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May 2023 by Allie Murphy
I have adopted two dogs from Williamson County Animal Center and had an amazing experience both times. The staff was well organized, willing to help answer questions, followed up with me after adoption and most importantly, it’s clear everyone cares about the animals that come in and out of their doors. My dogs have changed my life for the better and blended into our existing furbaby family seamlessly. Please consider Williamson County Animal Center for adoption if you’re considering bringing an animal into your life. There are a lot of sweethearts that need your help.
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May 2023 by Terri Anderson
One Saturday morning last Fall, I brought my family with me to choose a kitten at the animal center. It was important that the kitten and my 3-year-old granddaughter got along. When we met sisters - litter mates - Molly & Bella, she fell in love with them as did I. We found our new kittens. I wasn’t sure I wanted two but there was no way I could split them up. They needed each other! Six months later I can say with experience that bringing home both of them was absolutely the right decision! They spend countless hours playing and amusing each other, freeing me up to work from home. Taking care of two cats is really not twice the work. It’s hardly more effort than taking care of one. Molly and Bella bring such joy to me and my family. We love them so much! I’m so thankful to the staff at the animal center. Katrina has gone out of her way to answer my questions about caring for kittens. I call her the “cat whisperer” because she knows EVERYTHING about cats! Thank you Williamson County Animal Center. My adoption experience has been first rate.
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May 2023 by Hayley Reed
We adopted this sweet girl last November from WCAC! She's a doll and the process was so easy. They do a great job of supporting you in the adoption and her foster mom Katrina clearly loves her work!
