-
January 2024 by Chris Chambers
Wonderful bank! Make sure to work with my favorite banker, Wanessa!
-
January 2024 by LIONESS DE SOLAR
Brand new wonderful team. New manager - Mark - is amazing. This guy makes my day every time I walk in to take care of my business and my banker - Wanessa - is simply extraordinary, she provides the top level of customer service, great advices and support every single time.This is for sure is the best Branch in Tennessee!!!
-
November 2023 by SIRELIS
Great Bank in general, we have been customers for many years but today for the first time we've been genuinely impressed by the banker - Wanessa - who helped us. It is a rare thing to discover a banker who genuinely cares about people. Wanessa showed us kindness, respect, knowledge, and patience. We had several issues that needed to be fixed and she professionally took care of everything. We wanted to thank you for taking such a great care of us!
-
October 2023 by Justin
Wanessa is possibly the worst banker I have ever met. I can’t even express how bad of a service she gave me. I had felt forced to open an account and I told her multiple times that I did not feel comfortable doing so. Not to mention, she took forever to get a cd and a money market account. I don’t think this was professional at all. Please someone who works there help this lady.
-
August 2023 by KOSATKA TRANSIT
Greatest Bank and the Best Branch in the area. Brand new team is amazing, very friendly, professional, and respectful.I am impressed with the high level of customer service, support, and genuine care, my Banker - Wanessa - provides every single time I need help or have questions. Thank you!
-
August 2023 by peter fancher
This banks tellers are always so polite and eager to resolve any issues you have. Can’t say enough good things about them especially Avani Devdhara.
-
August 2023 by Ryan Coomer
Avani is the sole reason I come to this branch. She is an incredible asset to the company and immediately stands out with her knowledge and professionalism.
-
January 2023 by Ahmed Saleh
The lady in the front disk we don't have any respect
-
November 2022 by Kathy Clark
I hate to write such a bad review but I feel like someone needs to know. I have been to this branch multiple times and always leave very unimpressed. I’ve been ignored in the lobby, and in the drive though. After my last visit, I will not be returning. This branch closes the lobby at 4 pm, and the drive through closes at 5 pm. On Friday, November 4th I got off work early to make a deposit that could not be done at an atm, and I arrived in line at 4:44 pm. There were 3 cars in front of me and only one lane open. They helped the person in front of me, and when it was my turn they closed the window and I was not helped. I waited in line for 15 mins and did not receive any service. It was not after 5 by the time I got to the window. It is completely unacceptable to wait in a line so long and not receive assistance. I understand we all want to go home, and I’m sure that most companies do not have any overtime approved. But an extra 5 minutes to help someone who had been waiting before closing time I’m sure would not have hurt.
-
November 2022 by Kenneth Kim
Fantastic, uber-efficient service from the branch manager Todd Koller.
-
October 2022 by Arnold A
I visited this branch last month, I live out of state I have a big business and loans with this specific bank. Carey I believe his a manager, even though I couldn't tell . I'm a manger and a business owner, right way I could tell he is not qualified for his position . I saw how he interacted with certain employees and customers, very disappointed with my experience at that branch . Employees strives under management, if I as a customer have a bad experience is from management. This branch definitely needs a new supervisor .
-
January 2022 by Lindsey Harris
Worst US Bank I have ever been to!!! There is multiple people working but not one came to the window to try to help me or even ask me to please hold. I sat there for 20 minutes and NOTHING!
-
July 2020 by Erick Racedo
I've been banking here for a few years now, and the staff have always been very kind and attentive. These guys go above and beyond my normal expectations. For one thing, they remember my name when I walk in the door, they always greet me with a smile, and they're always fast and efficient when doing their work. There are other banks closer to me, but I always choose to go to this location.
-
June 2020 by Virginia Botha
Customer service is nonexistent
-
March 2020 by Brandon Howard
This is a really great bank. I've been a customer for many years and the staff at this branch had always been very friendly and helpful. From personal to business banking and safe deposit boxes to currency exchanges, this branch had always taken great care of me. There's plenty of parking, it's always very clean, and it's pretty rare for there to be a long line inside. Highly recommend this branch for sure.
