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February 2024 by Josh B.
I brought my vehicle to Tomlin Diesel LLC for repairs, hoping to have the issues fixed. Unfortunately, not only did they fail to resolve the problem with my vehicle, but they also charged me for services that were not completed. The worst part is their lack of communication - they never pick up the phone, and when they promise to call back, they never do. The overall experience was extremely disappointing and frustrating. I would not recommend Tomlin Diesel LLC for any automotive repairs based on my experience.
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January 2024 by Anita H.
My F-250 diesel's tire pressure warning gauge went off in the middle of the historic low temps and snow we had this week. I called on one of the worst days possible but Jason Tomlin answered the phone with a smile in his voice ready to help. He said they were working limited hours but he would make sure the tires were okay if I could get it to the shop within an hour. I started to drive there but turned around because of the weather. I had to bring livestock in on the farm and didn't look at my phone until evening. Jason had called and left a message letting me know not to come because they had to close about 5 minutes after I had returned home. He went out of his way to make sure I didn't end up all the way there with no one in the office. Most repair shops wouldn't have even thought to call. Thank you Jason!
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November 2023 by Jesse Martin
Down to earth folks, and they know what their doing when it comes to repairs.
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March 2023 by Mike Schultz
I’m not usually one to leave reviews but these guys did great. I was stranded from out of town and they got my truck fixed fast. Kept me up to date on everything everyday. Jason did great. Thanks again!!!
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February 2022 by J David Netterville
Good people who shoot straight with you.
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September 2021 by Lynn C.
This business is fantastic! I called late in the afternoon with a bad battery in my RV. (We were leaving on a trip in the morning). The owner got on the phone & said he would do what he could when we got there. We arrived just before closing & he personally checked & replaced the battery very quickly. He also gave us some valuable information for the future. I definitely recommend Tomlin Diesel!!!
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July 2021 by Shaw Vaughn
Best diesel mechanics in town along with fast service!!!!
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January 2021 by David Bond
Thorough, knowledgeable, professional, and friendly are all good words for this business. No complaints. Jason, Robbie, and Trey are definitely go to guys when s$$$ hits the fan.
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August 2020 by Kimberly S.
Excellent customer service with very knowledgeable techs. Upfront and honest friendly business. Would give 10 stars if possible
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July 2020 by Mitch Crowell
Best diesel shop in Franklin. I take all my trucks there! Great service all around!
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December 2019 by heffdah2
Great place! Jason himself came out and fixed my truck in the rain, explained what was happening and how to adjust it myself if the problem ever happened again. I have taken all my diesel trucks over to him and have always had great service. Will continue to bring my trucks over here.
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December 2019 by Adam Weyenberg
It was Friday night, closing time, but the guys finished the job and really helped me out.
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December 2019 by Lamar J.
Just want to give a shout out to the folks at Tomlin Diesel. I'm traveling from Florida visiting family in Nashville and the dreaded check engine light comes on in my 2015 Chevy Silverado 2500 HD Diesel. Attempted to get service from several local Chevy Dealers. Either no availability or they wanted to charge me a ridiculous $90 just to do a diagnostic (even though I already had a FREE diagnostic read out from Autozone). Tomlin Diesel was recommended to me by another highly rated independent repair shop that was booked out for a week Tomlin did not disappoint starting with the friendly reassuring voice of Robby who I scheduled an appointment with for the next day. Once there, the entire experience was great. Friendly mechanics and office staff. They did the diagnostics, and gave me some options (including delaying service because the light went off). Can you say good old fashion Tennessee values. I felt like they made me a priority and I got out in a reasonable amount of time. A plain looking building but clean and well organized with exceptional people. Yes they're out in Franklin, but considering the quality of service, it is easily worth the extra 20 minute drive. Try them out. A Grateful Traveler
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November 2019 by Lonnie Durbin
DO NOT USE THIS SHOP Advise to anyone broke down near this shop have your truck towed to a reputable shop they have pour workmanship and over charge for the parts and labor and they don't warranty their work and when you leave if you make it 20miles consider that a good day Do NOT USE THIS SHOP FOR NOTHING AVOID OR YOU PAY OUT The A___ Their workmanship of $11000.00 Ended up costing me $21000.00 to fix right.
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April 2019 by David Thompson
Great place, good guys. Very professional, yet, still like the guys next door. Down to earth really nice people, the work they did to my truck, was done the very next day and trk is still running excellent!! Fair pricing as well! Hope they never change!!
