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March 2024 by Ann Procopio
Terrible customer service. Have tried 3 different sales reps and the only one who was conscientious quit. The other two were nothing short of awful. The most recent presented as entitled and rushed and screwed the whole order up. Highly recommend using a more mature clothier.
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December 2023 by Jason Yarusi
Great tailored customer service. I got two jackets and a few pants.
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October 2023 by Tyler Moffett
Highly recommend working with Nicole she is amazing at her job! Been looking for shoes/boots for a while she found the perfect style and color I’ve been looking for. Even went above and beyond and had them ordered to the store in person so she can make sure the size was perfect for me before shipping them to me and noticed an imperfection in the shoe and had them replaced before shipping to me. 10/10 hospitality and professionalism.
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September 2023 by frank gorrell
I had the worst service with the sales people at Tom James. Stood up at three separate appointments or changed time at last minute.One time I drove from Kentucky to Nashville only to be cancelled 15 minutes before appointment.My sport was VERY expensive but fir well. However, because of the service I will not recommend doing business with Tom James
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July 2023 by Fred al K
Jonathon helped me and my fiancee pick out 2 suit jackets, shirts and shoes that I'll treasure and look amazing. Looking forward, God willing to have his help with a custom suit in the future!THANK YOU Jonathon.
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July 2023 by Will Richert
Nicole is the definition of absolute professionalism. She is a true subject matter expert and has great insight into the process from start to finish. These pieces are investment pieces and clearly set you apart from off-the-rack clothes. I will be sending clients her way as much as possible. Highly Reccommend
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April 2023 by Geoff Doan
Jonathan was wonderful, answered all my questions and showed me the best options for my budget. I would highly recommend Jonathan for anyone looking for a suit or dress cloths
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April 2023 by Todd Kelley
The service from the Tom James associate with whom I worked was excellent, she was very professional and knew the Tom James offerings well.
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March 2023 by Patrick Gill
Lexy was great! The selections were fantastic and the consult/attention to detail exceeded expectations. I'll certainly be back and friends and colleagues will hear about them!
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December 2022 by Joe Shearon
Jenny was awesome. I hate to shop so much easier having them come to me. Jenny was a big help in assisting me in choosing the right colors and designs
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October 2022 by ruggieri theresa
One of their employee, Stephen Callaway uses Tom James Company' name in fraudulent activities. Scam alert!
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August 2022 by Tab Kirkland
Have dealt with Ashley for over 10 years and she consistently goes above and beyond. Excellent service, styling and communication. Job well done!!
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June 2022 by Glenn Malone
Jenny Mendenhall is the absolute best when it comes to making sure I look my best in Tom James clothing. Reach out to Jenny today and start being the best dressed man/woman in the room!!!
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May 2022 by David Stephens
Knowledgeable clothier who brings great selections each time we meet. I consistently am called "the best dressed guy" at work!
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January 2022 by Joe Campbell
David Crawford is a consummate professional and guided me through the process, aided in the selection of items and fitted me after normal working hours. Very accommodating and provided the upmost customer service. Look forward to working with him for years to come!
