STR Towing & Recovery
TowingHours:
128 Holiday Ct #113, Franklin TN 37067 Hours
About STR Towing & Recovery
STR Towing & Recovery is a local towing company based in Franklin, Tennessee, offering a range of services including car and heavy truck towing, heavy recovery, mobile truck repair, and heavy hauling. They provide 24/7 towing services that cover roadside assistance, heavy load transport, semi towing, mobile crane services, and HAZMAT cleanup across Middle Tennessee, West Tennessee, and North Mississippi. Customers have highlighted the company's professionalism and caring attitude. Reviews mention a staff member named Billy who effectively handled a customer’s anxiety during a stressful situation. Another customer praised the company for waiving storage fees after their vehicle was stolen, showing compassion towards those in financial difficulty. Additionally, Cowboy received commendations for his helpfulness and knowledge during a tow service arranged through U-Haul. Ms. Kisha was also recognized for her delightful communication and positive disposition, contributing to a wonderful experience. Moreover, the company is appreciated for its honesty, as one customer noted that they recommended finding a closer service for a better price. With a reputation for excellent service and fair pricing, STR Towing & Recovery is a reliable choice for towing and recovery needs.
Most Recent Reviews
May 2026
Very courteous and responsive. Customer service rep followed up to make sure the experience was a positive one and to see if I had any questions or concerns.
May 2026
Big thanks to Jeff from STR Towing & Recovery, a bad alternator completely shut down our electrical system and he went the extra mile to get the very non-functional car loaded and dropped off at the garage!
April 2026
Had two cars loaded back onto my trailer fast and smooth process
More Comments(43)
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