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February 2024 by John Pickle
The guys at our location on Murfreesboro Road were great!
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December 2023 by Nicole B.
Just went in to get a gallon of black paint and the lady working the counter was awesome. She was super knowledgeable and got me out of there quickly!
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September 2023 by Tired Traveler
Went in on SundayThe Gent behind the Pult, dinnot get up, did not greet or engage with me at all. Nothing.Sorry to have inconvenienced you, I promise it won't happen again.
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September 2023 by Emily H.
I was able to buy my paint and a painter showed me how to save money. There was a line of customers when I got there.
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April 2023 by Kevin E.
I highly recommend this store. I'm in the trade and have to go to many Sherwin Wiliams in the area and the staff here is great. I'll be honest I really don't like going to Sherwin-Williams because most of the employees in the area are dicks.
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December 2021 by EnGnR70
I decided to edit my review after I called the local store where my wife bought the paint for our house. I talked with the store manager and it was relayed to me that the district manager had already reached out to him about our issue. The store manager was attentive and listened to the issue and resolved said issue without hesitation. Great customer service after the sale. I am only giving 4 stars simply because this wasn’t the case on the day of the sale.
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December 2021 by Scudder Charles
I decided to edit my review after I called the local store where my wife bought the paint for our house. I talked with the store manager and it was relayed to me that the district manager had already reached out to him about our issue. The store manager was attentive and listened to the issue and resolved said issue without hesitation. Great customer service after the sale. I am only giving 4 stars simply because this wasn’t the case on the day of the sale.
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August 2021 by Joan G.
What a disaster it has been dealing with ordering wallpaper from the online store! However the store manager Ali really save the day and made the experience so much better! She assisted me in dealing with the supplier and insured that I was taken care of. I really am hesitant to re-order wallpaper again but I think I'm going to just because of her! Fantastic customer service top-notch manager!
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June 2021 by Mark Crawford
Outstanding service.
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April 2021 by Logan Mckenna
Me and my fiancé’s aunt went in to get paint matched for our store that’s being renovated, we were in and out super fast, got a perfect color match, and got advice on the best ways to get exactly what we had in mind. Cameron was our helper he did great, we had a great experience here!
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March 2021 by MyCall
1st Class Service, don't waste your time at other stores
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December 2020 by Chandler Mitchell
Needed a match done after realizing that the plain white wasn’t matching our paint. William was kind & happy to make it match. Thanks!
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December 2020 by Jeferson Paris
The experience with the store in Franklin, TN was excellent. I recommend.
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November 2020 by Jeffrey
Great staff! Very nice! Wouldn't shop for paint ANYWHERE else.
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October 2020 by Michael R
1st Class Service, don't waste your time at other stores
